Unable to find many labels for French translation with Loco Translate

This topic has 5 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Rev7

  • Avatar: Rev7
    Rev7
    Participant
    March 15, 2023 at 18:43

    Hi, I’ve huge difficulties to translate all my e-shop in french.
    I can’t find many labels, for example the ones from the cart and wishlist forms. Or the product tags like “New” and “Hot”.

    I’m using Loco Translate and used your online documentation. The Xstore theme, Xstore Core and WooCommerce plugin are well translated, I’ve uploaded them from https://www.8theme.com/glotpress/projects/xstore/ and successfully imported them. Then completed the missing fields.
    My website is correctly set as french too.

    Am I missing something or should I modify some PHP files directly ?
    Thank you for your help.

    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2023 at 11:19

    Hello, Rev7,

    In order to assist you with your inquiry, we request that you provide us with temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

    To do this, please follow these steps:
    – Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
    – Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
    – Any email address can be used for the new account, it does not have to be your personal email.

    Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

    Kind Regards,
    8theme team

    Avatar: Rev7
    Rev7
    Participant
    March 16, 2023 at 16:11

    Please find the requested info in the private content area.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 16, 2023 at 16:33

    Hello, Rev7,

    To solve the problem, please rename xstore-fr.po and xstore-core-fr.po to xstore-fr_FR.po and xstore-core-fr_FR.po

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    Avatar: Rev7
    Rev7
    Participant
    March 16, 2023 at 17:14

    Indeed I missed that part !
    Thank you so much !

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