Yoast Woocommerce Breadcrumbs change style style

This topic has 11 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Aoleta

  • Avatar: Aoleta
    Aoleta
    Participant
    March 21, 2023 at 13:37

    Incorrect display of breadcrumbs (see image below)
    Please give the code to replace the css code.
    Thank you.

    P.S.
    This question has already been raised by me and the code that you provided me does not work now (it does not work for about a few months)
    https://www.8theme.com/topic/yoast-woocommerce-breadcrumbs-change-style-style/#post-324834

    10 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2023 at 18:29

    Hello, Aoleta,

    Thank you for getting in touch with us.

    We do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

    We suggest that you reach out to the support team of the plugin that is causing the issue.

    Kind Regards,
    8theme team

    Avatar: Aoleta
    Aoleta
    Participant
    March 21, 2023 at 19:06

    I didn’t add any third party plugins, it doesn’t work in your theme! The last time it was the same, you gave me the code, it stopped working. I did not change anything on the site and did not add third-party plugins! I specifically purchased the theme support option today to fix this breadcrumb bug! Because your code stopped working!
    Perhaps I have incorrectly named the title of the support theme now, this is not a yoast plugin, but the breadcrumb display in the theme is incorrect, which I cannot change in any way.
    Please look again and provide me with support on this issue, as this is a theme option that comes as is, out of the box. Thank you

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 21, 2023 at 19:19

    Hello, Aoleta,

    Thank you for the reply.

    We can see that page-heading.php was edited via the child theme. When you rename this file via ftp to disable custom changes, the problem persists? Please check and let us know.

    Kind Regards,
    8theme team

    Avatar: Aoleta
    Aoleta
    Participant
    March 22, 2023 at 14:59

    When I change the file name via ftp, nothing changes.
    I also tested the following options:
    I changed the theme to another and without changing the settings and other things in another theme, I saw that the breadcrumbs are displayed in one row.
    Here is a screenshot:

    https://ibb.co/nw5XxZS

    When I connected the main main theme of the xstore, I saw that the breadcrumbs were arranged in three rows.

    https://ibb.co/v1kwJmP

    When I connected my child theme, the same situation.

    https://ibb.co/9YgZ9zs

    So the problem is in the xstore theme and I ask you to fix it.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 22, 2023 at 15:17

    Hello, Aoleta,

    Thank you for the reply.
    We kindly request that you provide us with temporary FTP access so that we can investigate the issue further. To create FTP access, please contact your hosting provider for assistance.

    Kind Regards,
    8theme team

    Avatar: Aoleta
    Aoleta
    Participant
    March 22, 2023 at 15:24

    granted access

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 22, 2023 at 15:57

    Hello, Aoleta,

    We can’t connect FTP:

    Error:        	Connection timed out after 20 seconds of inactivity
    Error:        	Failed to retrieve directory listing

    Please try to connect to FTP using FileZilla by yourself.
    What FTP port can we use?
    Is there a restriction by IP or something else?

    Kind Regards,
    8theme team

    Avatar: Aoleta
    Aoleta
    Participant
    March 22, 2023 at 16:05

    Fixed the link, there should be no restrictions

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 22, 2023 at 16:50

    Hello, Aoleta,

    Thank you for the reply.
    We will have another specialist review your inquiry in greater detail and will be in touch with you shortly. We kindly ask for your patience.

    Kind Regards,
    8theme team

    Avatar: Aoleta
    Aoleta
    Participant
    March 23, 2023 at 13:09

    I solved this problem.
    Closing the thread and thank you for your support!

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The issue related to '‘Yoast Woocommerce Breadcrumbs change style style’' has been successfully resolved, and the topic is now closed for further responses

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