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I try to edit “Footer Column ” Widgets “

This topic has 2 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Tony Rodriguez

charalith

Participant

March 25, 2023 at 07:16

I try to edit “Footer Column ” Widgets as well as others such as Footer copyrights, but it doesn’t show up any values or field that I can edit with.

I did check on your “Widgets Overview | XStore theme” video but mine look way different ,and I did also enabled Widgets from Theme Options > General > Widgets

Please, contact administrator
for this information.

#351177 Copied Theme version: 6.1.1 WooCommerce version: 7.5.1

1 Answer

Tony Rodriguez

Support staff

March 25, 2023 at 08:22

Hello charalith,

Thank you for purchasing our theme and for reaching out to our support center.

We kindly ask that you read and follow the instructions provided in our theme documentation here: https://www.8theme.com/documentation/xstore/support/widgets-custom-widget-areas/.

If the issue persists,we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.

Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

Kind Regards,
8theme team

#351182 Copied
Tagged: best selling themes, easy customization, edit, footer column widgets, woocommerce
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