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Image display problem when using Ajax and filter

This topic has 18 replies, 3 voices, and was last updated 1 years, 7 months ago ago by Rose Tyler

Wade Yang

Participant

March 29, 2023 at 04:33

When using the filter, the product image on the left will not be loaded immediately, but the page must be manually refreshed to appear. How to solve this problem without disabling any plug-ins?
https://prnt.sc/rTxrucIl1ZV0

#351574 Copied Theme version: 9.0.5

17 Answers

Rose Tyler

Support staff

March 29, 2023 at 08:58

Hello, Wade Yang,

Thank you for contacting us and for using XStore.

The problem is caused by an option of 3rd party plugin on your site.

If you do not want to disable plugins, find a plugin, like a cache or optimizer, and try to disable lazy loading for images there.

If you can’t find it, you need to disable plugins one by one to find out which one causes the problem.

Kind Regards,
8theme team

#351605 Copied

Wade Yang

Participant

March 31, 2023 at 23:58

https://prnt.sc/3nLkkkggZY0y
I see that Slider Revolution needs to be updated, how can I update it? And can this plugin use the Premium version after purchasing your theme?

#351917 Copied

Tony Rodriguez

Support staff

April 1, 2023 at 05:19

Hello Wade Yang,

We invite you to download the latest version of Revolution Sliders (6.6.12) from the following page: https://www.8theme.com/downloads/. After unzipping the package, please go to Dashboard > XStore > Plugins Installer > install and activate the Slider revolution plugin.

Please note that Revolution Slider authors only allow the use of Premium features for those who purchase an individual license. Therefore, if you wish to use Revolution Slider add-ons or the Template Library, you will need to purchase a license.

You can find some free templates here: https://www.8theme.com/downloads. Premium templates will only be available after plugin registration.

We thank you for your interest and look forward to hearing from you.

Best Regards,
8Theme’s Team

#351923 Copied

Wade Yang

Participant

April 1, 2023 at 12:06

https://prnt.sc/vW9PZVe08BTS
How to set up to add pictures on the left side of the menu?

#351954 Copied

Rose Tyler

Support staff

April 3, 2023 at 09:45

Hello, Wade Yang,

Do you use a static block to create that menu?

Kind Regards,
8theme team

#352057 Copied

Wade Yang

Participant

April 3, 2023 at 11:39

No，I tried to use block to build the menu, but the display effect is not good when the page is zoomed

#352092 Copied

Rose Tyler

Support staff

April 3, 2023 at 13:01

Hello, Wade Yang,

Thank you for the response.

We can’t open your site. Screenshot in the Private Content area.

About image for menu item, here is an example – https://prnt.sc/OIsOYTgdmlh- https://prnt.sc/PHU-zRBnT-Ob https://prnt.sc/itoi_xf3tW4z

Kind Regards,
8theme team

Please contact administrator
for this information.

#352106 Copied

Wade Yang

Participant

April 5, 2023 at 21:05

https://www.coutureshop.vip/
Hello, this is the website where the menu needs to be set. I would like to ask how to set it so that the submenu is 100% wide?
And how do I set it so that the default sorting of products is sorting according to the title letter Z-A?

#352458 Copied

Rose Tyler

Support staff

April 6, 2023 at 10:36

Hello, Wade Yang,

Thank you for the response.

1/ You can enable Mega Menu Dropdown Full-Width via Theme options > Header Builder > Menu.

2/ Default Product Sorting for Shop page comes from WooCommerce plugin and it is independent of our theme. You can change it via Appearance> Customize > WooCommerce > Product catalog, or contact support of the WooCommerce plugin – https://wordpress.org/support/plugin/woocommerce/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#352512 Copied

Wade Yang

Participant

April 6, 2023 at 11:06

https://prnt.sc/NK2qaaBIsq8y
The size of the picture I uploaded is the same, but why the displayed effect is different? How can I set it up correctly?
https://prnt.sc/wGvutWi0P9rv
https://prnt.sc/9InXOUYLQGtM
I installed WPML, the filter has a filter by attribute when it is displayed in English, but it is missing when it is displayed in Arabic

#352516 Copied

Rose Tyler

Support staff

April 6, 2023 at 12:35

Hello, Wade Yang,

1/ Please provide URL, temporary wp-admin access, and describe the desired result in more detail.

2/ Have you tried to contact the support of WPML?

Kind Regards,
8theme team

#352529 Copied

Wade Yang

Participant

April 6, 2023 at 14:58

I did not contact WPML for support

Please contact administrator
for this information.

#352545 Copied

Rose Tyler

Support staff

April 6, 2023 at 15:24

Hello, Wade Yang,

1/ Thank you for wp-admin access. Could you, please describe in more detail the problem you showed on screenshot? Also, describe the desired result/your goal.

2/ We would recommend you contact WPML support.

Kind Regards,
8theme team

#352548 Copied

Wade Yang

Participant

April 6, 2023 at 21:18

The uploaded picture is in PNG format, the size is the same 800*800, but the menu display is one big and one small, and now I suddenly find that the submenu disappears very quickly, and now I can’t select the submenu

#352579 Copied

Rose Tyler

Support staff

April 7, 2023 at 09:36

Hello, Wade Yang,

Do you want to make these images larger https://prnt.sc/Bs_9XNOxMvEL ?
You can create a menu using static block – https://youtu.be/1Nu49dskD1Q and WPbakery.

Please clear cache and try to hover over menu items now.

Kind Regards,
8theme team

#352619 Copied

Wade Yang

Participant

April 21, 2023 at 12:17

I hope that the size of the picture display is the same, 30*30 or 50*50. Another question I have is can your theme be used on opencart? Or is it only for Woocommerce?

#354073 Copied

Rose Tyler

Support staff

April 21, 2023 at 13:20

Hello, Wade Yang,

Private Content

XStore was created for WooCommerce only.

Kind Regards,
8theme team

Please contact administrator
for this information.

#354087 Copied
Tagged: ajax, filter, image display, problem, theme, woocommerce, wordpress
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