Files not loading in googlsearch console for years. 12 times i granted you the access of my website.

This topic has 4 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Rose Tyler

  • Avatar: Rana
    Rana
    Participant
    March 29, 2023 at 13:57

    Dear,
    I have different websites but only this website which is having your theme is causing these errors in search console for years days after days.
    Plugins are 100% not conflicting. My developer told me that this theme is a bad scripted theme and also having a big loading files and he cant help me with this theme. Can you clearly explain me how is is possible to get rid off these issues.
    See screenshots:
    https://prnt.sc/S0jbj3YWSEUT
    https://prnt.sc/bQoQ48JOXwEZ
    https://prnt.sc/QYU482iJVXc2
    https://prnt.sc/0Vy_opjgRHpe
    Best Regards,
    Rana

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 30, 2023 at 15:44

    Hello, Rana,

    Thank you for contacting us and for using XStore.

    1/ You did not provide wp-admin access.

    2/ Regarding images, it may help – Speed Optimization -> Image Loading Type -> Default https://prnt.sc/ojTiLIUM6k6D

    3/ Regarding the bad scripted theme, all scripts that appear on the screenshots are not part of the theme https://prnt.sc/nS8ue5r4GTX8 https://prnt.sc/rmUJbm33bQ0a https://prnt.sc/JXbQ_9uA2wT-
    Could you please provide us with the scripts that are loaded from the theme or core plugin?

    Kind Regards,
    8theme team

    Avatar: Rana
    Rana
    Participant
    March 30, 2023 at 22:13

    Thanks for your quick reply. Sorry for nod sending you all of the screenshots.
    Hereby sending you the screenshots of xstore files with errors
    https://prnt.sc/K3TZQSI-nN9N
    https://prnt.sc/CNH2FvMPHINw
    https://prnt.sc/855CSK0K0Bqt

    Javascript console messages:
    https://prnt.sc/FO6acna8x5zV
    https://prnt.sc/k8kyycIC8SNT

    The access of my search console is granted to 8theme. See screenshot https://prnt.sc/ZgulaPI6eAfo

    Note: From last one year i never minified or combined any javascript.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 31, 2023 at 07:41

    Hello, Rana,

    Please provide wp-admin and FTP access via the Private Content area also.

    To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
    To create FTP access, please contact your hosting provider for assistance.

    Kind Regards,
    8theme team

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