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Filter on shop page with attributes does not work

This topic has 5 replies, 2 voices, and was last updated 1 years, 7 months ago ago by luc

luc

Participant

April 6, 2023 at 15:40

Hi!

Thanks again for all the support.
I have a problem with the attributes filter called “Filter op framemaat”.
It says there is no product found. But there should be some products.

Examples:
1: https://demooij.daancomputers.nl/product/cortina-e-common-family-black-gold-matt-test/ –> this bike is framemaat 57 and on stock
2: https://demooij.daancomputers.nl/product/riese-und-mller-swing-vario-500wh-crystal-white-test/ –> this bike is framemaat 46

Both: https://demooij.daancomputers.nl/shop/?filter_framemaat=57
https://demooij.daancomputers.nl/shop/?filter_framemaat=46

“No products where found”

How can I fix this?

Please, contact administrator
for this information.

#352552 Copied Theme version: 9.1 WooCommerce version: 7.5.1

4 Answers

Rose Tyler

Support staff

April 6, 2023 at 16:00

Hello, Luc,

Thank you for contacting us and for using XStore.

WooCommerce > Status > Tools > Regenerate the product attributes lookup table and check how the filter works then.

Kind Regards,
8theme team

#352558 Copied

luc

Participant

April 6, 2023 at 18:58

Hi Rose Tyler,

I’ve regenerated the product attributes with no succes.
It worked for a few minutes tho..

What can I try next?

Luc

#352574 Copied

Rose Tyler

Support staff

April 7, 2023 at 08:24

Hello, Luc,

Please check https://demooij.daancomputers.nl/shop/?filter_framemaat=57 now.

You created global attributes, and this is correct – https://prnt.sc/-epWbrvCWS0b , but then you created local attributes for products – https://prnt.sc/ZV3Qu4wf6P3Q (same name but local, so the filter doesn’t work in this case). Once we add for the product your global attribute – https://prnt.sc/VVdD4Pks_BWS , the filter works fine, so you can delete the local attribute and use global.

We hope it is clear now.

Kind Regards,
8theme team

#352608 Copied

luc

Participant

April 11, 2023 at 09:34

Thanks for the help!

#352914 Copied
Tagged: attributes, filter, shop page, themes, woocommerce, wordpress, work
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Filter on shop page with attributes does not work

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