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Including identity number in emails and invoices

This topic has 2 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Rose Tyler

Inesita

Participant

April 10, 2023 at 13:32

Hi,
in Spain we need to include the ID of the customers on our invoices. So I used a plugin (WC – APG NIF/CIF/NIE Field) to be able to ask for it when customers create an account to buy our products. I created the different emails that get generated at the different steps when customers go through the purchasing process on our web, but I don’t seem to be able to generate an invoice with the ID field that gets incuded in the emails sent out to customers.
Can you help?
I also would need to see the price with the VAT separated.
Thanks
Inés

#352848 Copied Theme version: 9.1 WooCommerce version: 7.5.1

1 Answer

Rose Tyler

Support staff

April 11, 2023 at 09:04

Hello, Inesita,

Thank you for contacting us and for using XStore.

You may use our element for Email builder -> WC Hook ( http://prntscr.com/26tle5p) and select one of the actions from its list -> http://prntscr.com/26tleju . If your plugin adds its actions for one of those then it will work for you, otherwise, you may contact the plugin to get the correct code to add as an action for such hooks we have.

So please, contact the plugin support and ask them if they can give you some code to make it work as you want. You should know that we don’t provide support for 3rd-party plugins, and we already gave suggestions, as you may find above. Thanks for understanding our position.

“I also would need to see the price with the VAT separated.” – please, read the next topic where we have already gave an answer for the same question -> https://www.8theme.com/topic/how-to-put-excl-vat-on-the-xstore-emailbuilder/#post-349249

Kind Regards,
8theme team

#352910 Copied
Tagged: best selling, emails, identity, invoices, number, themes, woocommerce
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