Xstore theme home page not changing/displaying

This topic has 4 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Tony Rodriguez

  • Avatar: Nnamdi O.
    Nnamdi O.
    Participant
    April 15, 2023 at 06:10

    I made some changes in my staging website and merged with the live website but the changes do not seem to reflect on the homepage. It only shows when I am logged in to the admin backend. Why is this so ? Please I need assistance.

    SCREENSHOTS –
    When logged in to WordPress admin backend – https://prnt.sc/o1gJTRTMAgyX
    When NOT logged in to WordPress admin backend – https://prnt.sc/HIR39fmlbu7l

    I have cleared browser cache but still the same. Your urgent support is needed

    Thanks

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    April 15, 2023 at 08:04

    Hello Nnamdi O.,

    Thank you for selecting XStore as your WooCommerce WordPress theme.

    We have conducted an inspection of your site and have not identified any issues. Your site appears to be functioning properly. This may be a result of a caching issue on your end. We recommend that you clear your browser cache or try accessing your site in a new browser.

    We have also prepared a video for your reference. Please watch it in its entirety for a better understanding. https://www.veed.io/view/b0b46793-e694-443a-b9c6-bc8e1abb853e?sharingWidget=true&panel=share

    Best Regards,
    8Theme’s Team

    Avatar: Nnamdi O.
    Nnamdi O.
    Participant
    April 15, 2023 at 09:14

    Alright thanks,

    I cleared page cache and it works fine now

    Thank you

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    April 15, 2023 at 09:20

    Hello, Nnamdi O.,

    We are thrilled to hear that you enjoyed our theme and that our support staff was able to assist you effectively. We appreciate your feedback and would like to encourage you to leave a 5-star rating for our theme and customer and technical support at http://themeforest.net/downloads. Your review will not only allow us to continue improving our product but also motivate us to provide even better support in the future.

    We are grateful for your business and would like to thank you for choosing our product.

    If you have any further questions or concerns, please don’t hesitate to reach out to us. We are always here to help.

    Best regards,
    8Theme’s Team

  • Viewing 4 results - 1 through 4 (of 4 total)

The issue related to '‘Xstore theme home page not changing/displaying’' has been successfully resolved, and the topic is now closed for further responses

8theme customization service
We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.