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Error when changing the domain to a new one

This topic has 2 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Tony Rodriguez

kioto

Participant

April 16, 2023 at 22:21

1. the untie license button was pressed
https://prnt.sc/kGc-_in-Vpay
2. The theme core module has been removed
3. deleted topic
4. Transferred files and database to a new domain.
5. but the activation on the new domain does not take place
https://prnt.sc/e7LPb-yKsPDo

Please, contact administrator
for this information.

#353433 Copied Theme version: 9.1.1 WooCommerce version: 7.5.1

1 Answer

Tony Rodriguez

Support staff

April 17, 2023 at 07:42

Hello, kioto,

Thank you for purchasing our theme and for reaching out to our support center.

We apologize for any inconvenience caused. We have now reset your purchase code, allowing you to activate the theme on your site. Please try again now.

Best regards,
8Theme’s Team

#353454 Copied
Tagged: best selling, domain change, error, seo friendly, themes, woocommerce
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