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Menu problem and error with patcher function after the last update

This topic has 6 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Rose Tyler

razvangt

Participant

April 18, 2023 at 16:30

Hello,

After the last update the main menu is missing. It only display the word “array”.

Also when I try to reach patcher function it says I am not allowed to.

Can you help me? Thank you!

Please, contact administrator
for this information.

#353654 Copied Theme version: 9.1.1 WooCommerce version: 7.6.0

5 Answers

Rose Tyler

Support staff

April 19, 2023 at 07:21

Hello, Razvangt,

Thank you for contacting us and for using XStore.

Please provide temporary wp-admin and FTP access.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To create FTP access, please contact your hosting provider for assistance.

Thank you for your cooperation.

Kind Regards,
8theme team

#353698 Copied

razvangt

Participant

April 19, 2023 at 10:09

You have the requested data.

If you need more info, please tell me.

Thank you

Please contact administrator
for this information.

#353744 Copied

Rose Tyler

Support staff

April 19, 2023 at 10:13

Hello, Razvangt,

Thank you for your reply.

Please download new versions of the theme and Core by link from the private content area, and update them on your site. Let us know if the problem will be solved.

Kind Regards,
8theme team

Please contact administrator
for this information.

#353745 Copied

razvangt

Participant

April 19, 2023 at 11:18

Everything is ok.

Thank you for the support.

#353755 Copied

Rose Tyler

Support staff

April 19, 2023 at 12:00

Hello, Razvangt,

Thank you for letting us know.

Kind Regards,
8theme team

#353770 Copied
Tagged: best selling themes, error, menu problem, patcher, update, woocommerce
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