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Transparent Theme Option Issues - by TheMindCoach

This topic has 10 replies, 2 voices, and was last updated 9 years, 10 months ago ago by Eva Kemp

TheMindCoach

Member

January 20, 2015 at 15:54

Hi there,
having recently bought this theme I am trying to get the transparent floating theme option for the navigation menu working but I cannot!
This is the page that I am trying to get it working on that shows the problems that I am having:
http://www.easywaystobettergrades.com
Any advice is greatly appreciated.
Thanks in advance

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9 Answers

Eva Kemp

Support staff

January 20, 2015 at 17:14

Hello,

You need use header type 2 or 3 in Theme Options > Header to have transparent menu background.

Thank you.
Regards,
Eva Kemp.

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TheMindCoach

Member

January 20, 2015 at 17:28

I have tried these alternately but neither of them produces the correct effect?
Any ideas?

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Eva Kemp

Support staff

January 20, 2015 at 18:45

Hello,

Have you made any changes in the original theme files?
Please update WordPress to the latest version as well.

Thank you.
Regards,
Eva Kemp.

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TheMindCoach

Member

January 20, 2015 at 19:08

There were no changes made to the original files just some CSS modifications I’m being told. I have someone who is customising the theme for me as I am a bit of a technophobe.
We are using the most up to date WP also………..

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Eva Kemp

Support staff

January 20, 2015 at 20:33

Hello,

I have someone who is customising the theme for me

So, were theme files modified or just custom.css file?

Thank you.
Regards,
Eva Kemp.

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TheMindCoach

Member

January 21, 2015 at 12:27

No it was just custom css files

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Eva Kemp

Support staff

January 21, 2015 at 14:08

Hello,

Some plugins are causing the issues. When I deactivate 3rd-party plugins the header was shown transparent.
Please disable the plugins one by one to find out what is causing the problem.

Thank you.
Regards,
Eva Kemp.

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TheMindCoach

Member

January 21, 2015 at 16:57

ok great thanks Eva

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Eva Kemp

Support staff

January 21, 2015 at 17:03

Hello,

You’re welcome.

Regards,
Eva Kemp.

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