To decrease the space seen at the top of the image

This topic has 4 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Tony Rodriguez

  • Avatar: Catholicans
    Catholicans
    Participant
    May 4, 2023 at 04:48

    How can I reduce the gap visible at the top of the image, as depicted in the screenshot?
    Screenshot: https://snipboard.io/y6uAQv.jpg

    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 4, 2023 at 05:37

    Hello Catholicans,

    We have reviewed your website and have found no issues, the image appears at the top as desired. We have also recorded a video for your reference: https://www.veed.io/view/9675917a-5fdb-4782-bd30-10f72dbb521b?sharingWidget=true&panel=share

    If you have any further questions or concerns, please do not hesitate to contact us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

    Avatar: Catholicans
    Catholicans
    Participant
    May 4, 2023 at 06:50

    Kindly provide an order ID and email address, and then recheck. There seems to be an issue as displayed in the screenshot.

    Screenshot: https://snipboard.io/y6uAQv.jpg

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 4, 2023 at 08:51

    Hello, Catholicans,

    To resolve your issue, please navigate to the WordPress dashboard, select Pages, edit the Track Order page, edit the row settings, and select the Content position as Top. Once you have saved the settings, please clear your browser cache and check back to your site.

    Please refer to the image for further reference. https://prnt.sc/yEQYssJzSoeY

    Best Regards,
    8Theme’s Team

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