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Issue with Certain Widgets and Structure Not Displaying Correctly

This topic has 2 replies, 2 voices, and was last updated 1 years, 6 months ago ago by Rose Tyler

mady

Participant

May 6, 2023 at 18:13

Dear Xstore Support Team,

I hope this message finds you well. I am writing to report an issue I am experiencing on your platform concerning certain widgets and the structure of my website.

While working on my website via the Xstore platform, I have noticed that some widgets do not display correctly, and the overall structure of my site is encountering display issues. These problems are present on both the computer version and the mobile version of my site.

This makes it difficult for me to customize my site as desired and also negatively affects the user experience for visitors to my site. I kindly request your assistance in resolving this issue so that I can have a functional and well-structured website across all devices.

Thank you in advance for your attention to this matter. I look forward to your response and a prompt resolution to this problem.

Best regards,

#355787 Copied Theme version: 9.1.2 WooCommerce version: 7.5.1

1 Answer

Rose Tyler

Support staff

May 7, 2023 at 09:23

Hello, Mady,

Thank you for contacting us and for using XStore.

Please describe the problems you face more clearly with detailed screenshots and URLs.

Also, provide temporary wp-admin access.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

#355813 Copied
Tagged: correctly, display, structure, themes, widgets, woocommerce, wordpress
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