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Visibility not available option in product options

This topic has 5 replies, 2 voices, and was last updated 1 years, 6 months ago ago by Martine

  • Avatar: Martine
    Martine
    Participant
    May 9, 2023 at 10:16

    Hello,

    See this product: https://yoga-en-retraites.nl/product/ademcircle-thuiskomen-bij-jezelf/

    The date “May 11” is no longer available. At first there was a line through this option, but it is gone. The only way you will now see that this date is no longer available is if you select it and click on “sign up”. How do I make sure that an unavailable option is still there, but is no longer clickable, or has a line through it or something like that? So that it is visually immediately clear that that option is no longer there?

    Martine

    #356059 Copied Theme version: 8.3.7 WooCommerce version: 7.6.1
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 9, 2023 at 13:08

    Hello, Martine,

    Thank you for choosing XStore as your WooCommerce WordPress theme.

    We apologize, but we are having difficulty understanding your question. Please provide a detailed description of the issue, as well as screenshots, if applicable, to help us better understand the problem and desired outcome.

    Thank you for your cooperation.

    Kind Regards,
    8theme team

    #356101 Copied
    Avatar: Martine
    Martine
    Participant
    May 9, 2023 at 16:07

    Okay. See this video and see steps to reproduce below. https://www.loom.com/share/0c65c7fe89c440aa8d353dc190c31084

    Klik on this link: https://yoga-en-retraites.nl/product/ademcirkel-thuiskomen-bij-jezelf/

    Scroll down to the bottom where the three dates are.
    Click on “donderdag 11 mei 19.00-21.30 uur”.
    Click now on button “aanmelden”.

    Now you get a message that says that “donderdag 11 mei” is no longer available.

    Is it possible to change color of a date that is not available? Or is there some other way to let a customer know that a date is no longer available.

    Previously, an option that was no longer available was crossed out and light gray. I don’t know why, but it isn’t anymore.

    #356139 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 10, 2023 at 09:07

    Hello, Martine,

    Thank you for your response.

    “Hide out of stock items from the catalog” needs to be enabled in WooCommerce > Settings > Products > Inventory.

    Kind Regards,
    8theme team

    #356213 Copied
    Avatar: Martine
    Martine
    Participant
    May 10, 2023 at 09:22

    Thank you!

    #356218 Copied

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