Modules Width adjusts itself when scrolled on Cart Page

This topic has 7 replies, 3 voices, and was last updated 1 years, 6 months ago ago by Kris

  • Avatar: Kris
    Kris
    Participant
    May 15, 2023 at 17:04

    Hi Support team,

    When I tried to scroll in cart page, the left cart module with Proceed to checkout / continue shopping will adjust its width.

    https://drive.google.com/file/d/10HahWwBXMQTqPRNzFtDEIw2BpS1W33wO/view?usp=share_link

    Pls kindly advise how to fix or advise any setting errors on our side. thank you!

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 16, 2023 at 08:06

    Hello, Kris,

    Thank you for contacting us regarding the issue you are experiencing.

    In order to resolve the issue, please try to locate and remove the marked CSS shown in the screenshot at the following link: https://postimg.cc/mc7dTB0r, which can be found under XStore > Theme Options > Theme Custom CSS > Global CSS. After clearing your browser’s cache, please check back to your website to see if the issue has been resolved.

    If the issue persists, we kindly request that you provide us with the URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

    To do this, please follow these steps:
    – Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
    – Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
    – Any email address can be used for the new account, it does not have to be your personal email.

    Once you have completed these steps, please let us know and we will promptly review your account information and provide assistance as soon as possible.

    We look forward to hearing from you.

    Best Regards,
    8Theme’s Team

    Avatar: Kris
    Kris
    Participant
    May 16, 2023 at 15:04

    Hello Tony,

    When i removed the code, it works, but the width is way to big than I wanted it to be, that was the reason i added the code at the first place.

    https://drive.google.com/file/d/1UwiWrvuwnrmFDap_uYiMoAZh18kngB8_/view?usp=share_link

    In this case, can you advise how to adjust the width to match with my other pages?

    FYI:
    Customizer > General /Layout. My Site width is set to 1170px
    Elementor > Site Settings > Layout, Content width is set to 1140px.

    Thank you

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 17, 2023 at 05:44

    Hello Kris,

    We have determined that the WordPress Admin Login details you provided are not functioning correctly. To assist us in resolving this issue, please provide the correct Login details in the private content area of this topic. We will then investigate further and provide you with the necessary assistance.

    Please refer to the screenshot in the private content area.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: Kris
    Kris
    Participant
    May 25, 2023 at 06:02

    Hi i think wrong website. pls see private content area

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2023 at 10:21

    Hello, Kris,

    Thank you for your response.

    Edit the Cart page using Elementor > Section > change these settings https://prnt.sc/TvTpIyZIoeo4

    Best Regards,
    8Theme’s Team

    Avatar: Kris
    Kris
    Participant
    May 27, 2023 at 09:42

    thank you

  • Viewing 7 results - 1 through 7 (of 7 total)

The issue related to '‘Modules Width adjusts itself when scrolled on Cart Page’' has been successfully resolved, and the topic is now closed for further responses

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