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Wishlist and duplicate quantity add to cart

This topic has 6 replies, 2 voices, and was last updated 1 years, 6 months ago ago by Rose Tyler

Jaca

Participant

May 16, 2023 at 09:01

Hello,
1. When I click on a category from the All departments menu, I see products with a duplicated add to cart quantity
When I click on the page category in the product category filter widget then it displays fine.

2. When I am logged in as an administrator, it shows me in the header wishlist icon that I have two products, and when I click on the wishlist, it shows that I have no products.

3. I can’t delete the added products on the Wishlist page.

Best Regards

Please, contact administrator
for this information.

#356854 Copied Theme version: 9.1.4 WooCommerce version: 7.7.0

5 Answers

Rose Tyler

Support staff

May 16, 2023 at 09:18

Hello, Jaca,

Thank you for contacting us and for using XStore.

1, 3/ – In order to troubleshoot issues you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://www.8theme.com/documentation/xstore/plugins/included-plugins/ . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing problems.

– Also, please make sure that problems are not caused by your custom changes in files.

2/ We’ve checked and do not see problems. Please check the Private Content.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

Please contact administrator
for this information.

#356855 Copied

Jaca

Participant

May 17, 2023 at 12:03

Hello,
Thank you for your prompt response.
1. item has been fixed. The Min Max Quantity & Step Control for WooCommerce plugin was causing the problem
2. I cannot solve item two
3. Products added to the wishlist in the right pop up can be deleted. I can’t delete products on the wishlist page

#357001 Copied

Rose Tyler

Support staff

May 17, 2023 at 13:07

Hello Jaca,

Thank you for your response.

Please try to disable WP Rocket and WP-Optimize – Clean, Compress, Cache plugins and check then. If the problem is not solved, do not activate these plugins temporarily, but provide us with FTP access, so we can check the situation more deeply.
To create FTP access, please contact your hosting provider for assistance.

Kind Regards,
8theme team

#357012 Copied

Jaca

Participant

May 17, 2023 at 13:25

Hello,
3. I fixed this item. The plugin WooCommerce Speed Drain Repair – WP Fix It was causing the problem.

I still have item 2 left. I’ll fix that as well. Thank you for your quick response and professional support.

Best Regards

#357016 Copied

Rose Tyler

Support staff

May 17, 2023 at 13:30

Hello Jaca,

Thank you for your response.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#357017 Copied
Tagged: add to cart, duplicate, quantity, themes, wishlist, woocommerce, wordpress
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