Menu & Categories. I can’t find categories

This topic has 8 replies, 2 voices, and was last updated 1 years, 6 months ago ago by Rose Tyler

  • Avatar: makeitsimple
    makeitsimple
    Participant
    May 24, 2023 at 15:49

    Hello,

    im trying to add some new categories on my menu but I can’t find them.

    I’ve checked that they have been created but when im trying to add them from Appearance -> Menus they are not available.

    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 24, 2023 at 15:57

    Hello Makeitsimple,

    Thank you for contacting us and for using XStore.

    Please enable Product categories in Appearance > Menus > Screen options https://prnt.sc/VpH6YeIwUcVr , then you will get – https://prnt.sc/GtTwXQDu4DJG

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    Avatar: makeitsimple
    makeitsimple
    Participant
    May 25, 2023 at 15:48

    Thank you have been resolved.

    I”ve done some changes on main header section but i can see them only as admin.

    I didn’t create any multiple header there only the default. I”ve tried to disable menu catche from seo optimization but still doesnt work

    i’ve also deleted catche from wprocket.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2023 at 15:59

    Hello Makeitsimple,

    Could you provide temporary wp-admin access?

    Kind Regards,
    8theme team

    Avatar: makeitsimple
    makeitsimple
    Participant
    May 25, 2023 at 16:12

    sure

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 25, 2023 at 17:19

    Hello Makeitsimple,

    We’ve checked and we do not see any problem, here is an example – https://prnt.sc/QGwwkFOt17RO, and it is visible via an incognito browser window – https://gyazo.com/0288e499319eff0c88c7a76e47ba031e

    Kind Regards,
    8theme team

    Avatar: makeitsimple
    makeitsimple
    Participant
    May 25, 2023 at 17:43

    Actually the problem is on “Account”

    When i’m logged as admin there is different text while im not logged.

    As you can see There is a difference between “ΕΙΣΟΔΟΣ” while you are not logged as admin and “ΕΙΣΟΔΟΣ-ΕΓΓΡΑΦΗ” while you are logged.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 26, 2023 at 08:13

    Hello Makeitsimple,

    Thank you for your response.

    Please change the text via Header Builder > Account – https://prnt.sc/jt_hqkVGSFcx

    Kind Regards,
    8theme team

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The issue related to '‘Menu & Categories. I can’t find categories’' has been successfully resolved, and the topic is now closed for further responses

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