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Menu Icons change on certain pages to flag icon

This topic has 3 replies, 2 voices, and was last updated 1 years, 5 months ago ago by uguranlar

  • Avatar: uguranlar
    uguranlar
    Participant
    May 26, 2023 at 16:21

    Hello my menu icons all seems to change to flag icon, same appears on shop page too. What is the reason for that ?

    Please, contact administrator
    for this information.
    #357812 Copied Theme version: 5.0.5 WooCommerce version: 5.0.5
    2 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 27, 2023 at 05:01

    Hello @uguranlar,

    If you are using a caching plugin such as LightSpeed Cache on your website, please disable it and then clear your browser cache before checking back.

    And if still, the issue will persist then we recommend that you disable all third-party plugins (including cache plugins) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/), clear the cache of your browser, and then check if the issue persists. It is possible that one of the additional plugins is causing the problem.

    If the issue still persists, please keep all third-party plugins deactivated on your site and grant us permission to debug your site, which includes deactivating all third-party plugins and on-site customizations, and also please share the site WP Admin URL and Credentials with us under the private content area of this topic, so that we can investigate and provide assistance.

    Please note that you should take a complete backup of your site before proceeding.

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team

    #357818 Copied
    Avatar: uguranlar
    uguranlar
    Participant
    June 7, 2023 at 09:14

    Caching cousing this. Thank you.

    #358805 Copied

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