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Additional product options 8theme mising

This topic has 4 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Rose Tyler

menichetti

Participant

May 29, 2023 at 17:31

Hello, from my create product page, the additional product options 8 theme tab has disappeared, could you tell me how to put it back in my product creation? thank you

https://prnt.sc/MZRaLajlRqNN

#358014 Copied Theme version: 6.3.9 WooCommerce version: 7.7.0

3 Answers

Rose Tyler

Support staff

May 30, 2023 at 09:51

Hello Menichetti,

Thank you for getting in touch with us.

1/ Please make sure that the required plugins are activated – https://www.8theme.com/demo/docs/woopress/Plugins/Included_Plugins

2/ Try to disable 3rd party plugins, which do not come bundled with our theme, and check how it works then. One of the additional plugins may cause a problem.

Thank you for your cooperation and we look forward to hearing from you soon.

Kind Regards,
8theme team

#358104 Copied

menichetti

Participant

May 30, 2023 at 20:08

Thank you very much, I was able to solve it with your indications. A very cordial greeting Victor.

#358210 Copied

Rose Tyler

Support staff

May 31, 2023 at 10:02

Hello Menichetti,

Thank you for letting us know.
Have a nice day!

Kind Regards,
8theme team

#358271 Copied
Tagged: 8theme missing options, additional product options 8theme, ecommerce customization, woocommerce customizer, wordpress woocommerce themes
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