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AI content generation fail after chatGPT API setup

This topic has 2 replies, 2 voices, and was last updated 1 years, 11 months ago ago by Tony Rodriguez

  • Avatar: latishac
    latishac
    Participant
    May 30, 2023 at 03:13

    I entered my chatGPT API and the page prompted that the API key is successfully set up but when I try to generate content in the edit page it says “Assistant is unable to provide an answer at this time. Please try again later or contact support team for assistance.”
    I tried different IPs and still it doesn’t work. I can access openai website or use my API key on other plugins all right in this networking environment. Please kindly assist, thanks!

    #358029 Copied Theme version: 5.1.6 WooCommerce version: 7.7.0
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 30, 2023 at 06:39

    Hello @latishac,

    We understand that Artificial Intelligence still finds some languages difficult to process, and it cannot generate large amounts of text in them.

    To address this issue, we recommend reducing the length of the generated string using the option in the screenshot provided (https://postimg.cc/DSdQCV2j).

    We hope this will solve your issue.

    Best Regards,
    8Theme’s Team

    #358039 Copied
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