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Xstore mobile header not responsive it stays same on both mode

This topic has 4 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Rose Tyler

min_0890

Participant

June 1, 2023 at 14:42

I even disabled all the plugins and I removed all the caches and still the same

Please, contact administrator
for this information.

#358387 Copied Theme version: 5.1.6

3 Answers

Rose Tyler

Support staff

June 1, 2023 at 15:07

Hello Min_0890,

Thank you for contacting us and for using XStore.

As we can see, you are using CDN. Please temporarily disable CDN, and provide us with temporary wp-admin and FTP access, we will check the situation more deeply.

Kind Regards,
8theme team

Please contact administrator
for this information.

#358389 Copied

min_0890

Participant

June 2, 2023 at 07:06

Thats all the information you need

Please contact administrator
for this information.

#358420 Copied

Rose Tyler

Support staff

June 2, 2023 at 14:53

Hello Min_0890,

Thank you for your response.

The problem was caused by your value for “Starting Point Of The Mobile Header” in Theme Options > General. We’ve changed it, so please clear the cache and check the header now.

Kind Regards,
8theme team

#358451 Copied
Tagged: header, mobile, responsive, templates, woocommerce, wordpress, xstore
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