Product name with variation on woo orders

This topic has 13 replies, 3 voices, and was last updated 1 years ago ago by Rose Tyler

  • Avatar: Lucas
    Lucas
    Participant
    June 1, 2023 at 18:17

    Hello! I have a question regarding how the name of the products is displayed in woocommerce, since I have other sites where it is displayed differently and the end customer asks me for it that way. I share example:
    Store without xstore:
    White T-shirt-M
    Sku: 3524
    Size: M

    Store with xstore:
    White tshirt
    Sku:3524
    Size: M

    The variations are not shown as an attachment to the name in the store orders with xsotre and it is important that this is because the shipping labels come out like this, etc. How can I make this fit?

    12 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 2, 2023 at 10:23

    Hello Lucas,

    Thank you for contacting us and for using XStore.

    Please check how it works with the default WooCommerce theme – Storefront activated on your site.

    Provide us with screenshots and URLs of the pages you are talking about.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    Avatar: Lucas
    Lucas
    Participant
    June 2, 2023 at 14:24

    Hello! Thanks for answering, I changed the theme as requested and from what I could verify the “error” comes from the core plugin that causes the variations not to be displayed in the name

    Avatar: Lucas
    Lucas
    Participant
    June 2, 2023 at 14:32

    Update: I reactivated the xstore theme but without the core and the problem returned

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 2, 2023 at 14:53

    Hello Lucas,

    Thank you for your response.

    Unfortunately, you did not provide video or screenshots.

    Please try to add the next code in xstore-child/functions.php:
    remove_filter( 'woocommerce_product_variation_title_include_attributes', '__return_false' );

    Clear cache and check the result.

    Kind Regards,
    8theme team

    Avatar: Lucas
    Lucas
    Participant
    June 2, 2023 at 18:58

    Les comparto una captura de como se ve con xstore:
    https://prnt.sc/S-qWYbk1OlFP
    Y como se ve en otro tema, que es como preciso que se va:
    https://prnt.sc/GjL16w4P4gyx

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 4, 2023 at 07:16

    Hello Lucas,

    Thank you for your response.

    If the code from our previous reply doesn’t help, please provide us with temporary wp-admin and FTP access.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    Avatar: Lucas
    Lucas
    Participant
    June 5, 2023 at 16:41

    I share the access codes as requested

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2023 at 15:21

    Hello Lucas,

    Thank you for your response.

    It is our theme design, a table with attribute-value is created, as shown in the screenshot – https://prnt.sc/7B8c_yd-ErIz
    with the default theme, the attribute is appended to the title – https://prnt.sc/v7n5KEI8nzGw

    You were able to see the same on our demos before purchasing the theme, for example, try to add this product to the cart – https://xstore.8theme.com/product/american-vintage/

    If you would like to implement custom changes, we recommend submitting a customization request to the WPKraken team via their website: https://wpkraken.io/?ref=8theme.
    Sorry, but additional customization in files is out of the scope of our basic support.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    Avatar: JP
    JP
    Participant
    October 27, 2023 at 17:06

    I found the same problem, I thought it was because of the woocommerce update, after all it is the xstore plugin core that is causing this. in my case it is causing me problems with other plugins. This option should be possible to deactivate. Is there a snippet to disable?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 29, 2023 at 10:28

    Hello, JP,

    Please submit a new thread – https://www.8theme.com/forums/xstore-wordpress-support-forum/ and describe your situation and your request in more detail with URls and screenshots.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Kind Regards,
    8theme team

    Avatar: JP
    JP
    Participant
    October 30, 2023 at 12:49

    I solved the problem with the following snippet:

    function remove_variation_title_filter() {
    remove_filter(‘woocommerce_product_variation_title_include_attributes’, ‘__return_false’);
    }
    add_action(‘init’, ‘remove_variation_title_filter’);

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 30, 2023 at 13:39

    Hello, JP,

    Thank you for letting us know.
    If you have any other questions or concerns, please do not hesitate to reach out to us.

    Kind Regards,
    8theme team

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