New label although the product is not new

This topic has 4 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Rose Tyler

  • Avatar: majkvvv
    majkvvv
    Participant
    June 2, 2023 at 12:02

    Hi, I have a problem with the new label, it appears on products even though they are not new.
    The limit in the settings to 7 days, they have long passed, and there is still this label
    Please help to remove this

    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 2, 2023 at 12:17

    Hello Majkvvv,

    Thank you for getting in touch with us.

    The New Label takes into account the “last update or modification date” of the product.
    You can disable this label via Theme Options >> WooCommerce >> Shop Elements >> Product badges.
    If you want to change the functionality of this label, you can send a request to our dev team here – https://www.8theme.com/taskboard/

    Kind Regards,
    8theme team

    Avatar: majkvvv
    majkvvv
    Participant
    June 2, 2023 at 12:38

    I don’t see option to disable new label, i have just option to disable hot, out of stock and sale badges

    screen shot: https://prnt.sc/Q_5WoyIwMa1J

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 2, 2023 at 13:01

    Hello Majkvvv,

    Thank you for your response.

    Set 0 to disable – https://prnt.sc/Q_ppLInl6Ys6

    Kind Regards,
    8theme team

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