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Mobile usability - by MAHDAR - on WordPress WooCommerce support

This topic has 6 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Rose Tyler

MAHDAR

Participant

June 8, 2023 at 10:48

Hello good time

An error that can be seen in Google Console is the mobile usability error.

What do you suggest for this?

Please, contact administrator
for this information.

#358933 Copied Theme version: 9.1.6

5 Answers

Rose Tyler

Support staff

June 8, 2023 at 12:32

Hello MAHDAR,

Thank you for contacting us and for using XStore.

What info can you see after clicking here – https://prnt.sc/ATDdCd0jQiv2 ?

Please read this article – https://support.google.com/webmasters/answer/6352293?hl=en#error-list

In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://www.8theme.com/documentation/xstore/plugins/included-plugins/ . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the problem.

Kind Regards,
8theme team

#358941 Copied

MAHDAR

Participant

June 8, 2023 at 12:58

Thank you for your advice

I disabled all the plugins and cleared the site cache, but the problem was not solved

Please watch the video

Please contact administrator
for this information.

#358947 Copied
Rose Tyler

Support staff

June 8, 2023 at 14:49
Hello MAHDAR,

We tested your product page from responsive and found that socials in footer area are displayed inline without wrapping → https://prnt.sc/KCFqwoMpELMJ . So it could be the reason why Google shows such warnings. We added next custom CSS to Elementor Socials widget → https://prnt.sc/yd3-2ozOz03v
```
selector .et-follow-buttons {
    flex-wrap: wrap;
}
```
Could you please, clear caches and check one more time ? This fix should remove “Content wider than screen“ error. In case you still see “Clickable elements are too close to each other“, please, read this article → https://seosandwitch.com/fix-clickable-elements-too-close-together-error/ , because it depends on your content rather than theme settings.

Kind Regards,
8theme team
#358964 Copied
MAHDAR

Participant

June 8, 2023 at 16:43

I did it but it didn’t work
I think the purchase problem is that when we scroll, a box is displayed on the product page

Be from him
Because when we go down, it will be on social networks

Please watch the video

Please contact administrator
for this information.

#358973 Copied

Rose Tyler

Support staff

June 9, 2023 at 07:42

Hello MAHDAR,

If you believe the issue may be due to some elements not being visible, then we have added the next custom CSS code – https://prnt.sc/eBUHSku3-c6W
Please clear cache and check now.

Private Content.

Kind Regards,
8theme team

Please contact administrator
for this information.

#358999 Copied
Tagged: mobile, responsive, themes, usability, woocommerce, wordpress
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