This topic has 12 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Rose Tyler
I revised the design of the product page of the WooCommerce, but no matter how much I disclose it, I can’t change the design. How can I modify it?
Hello Dohwa,
Thank you for contacting us and for using XStore.
Please explain in more detail what exactly did you change and what doesn’t work. Also, describe the desired result in more detail.
Could you provide temporary wp-admin access?
Kind Regards,
8theme team
I made modifications to a product builder by updating the gallery, title, price, and other elements in the mule templates section. However, despite releasing the changes, the product still appears with the default theme image. I tried disabling other plugins, but that didn’t solve the issue. I even attempted to reinstall the Xstore theme, but faced the same problem. I’ve been dealing with this problem for the past three days. Can you please help me resolve it?
Hello Dohwa,
Thank you for your response.
We can’t access your Dashboard – https://prnt.sc/nd422mj5r5aM Please check this and let us access the dashboard and Theme Options on your site.
Kind Regards,
8theme team
It was blocked from abroad. I’m sorry. You can log on now
Hello Dohwa,
The same situation with 403 Forbidden error.
Kind Regards,
8theme team
I’m so sorry. I’ve stopped all the plugins. Can you try again?
Hello Dohwa,
We have attached a screenshot of the same result (https://prnt.sc/Xub0gI8d4OLE). We suggest that you contact your hosting provider for assistance.
Kind Regards,
8theme team
I asked the hosting company and modified it. I’m sorry I haven’t been able to connect.
Hello Dohwa,
Thank you for your response.
Please set administrator role for our user on your site so we can access Theme Options.
Kind Regards,
8theme team
Oh, I just did it’s!
Hello Dohwa,
We’ve changed some settings in Single Product Builder. Please check now.
Please describe in more detail what exactly you want to change and we will help you.
Kind Regards,
8theme team
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