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Variation gallery and wpml (not showing)

This topic has 9 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Rose Tyler

Marta

Participant

June 15, 2023 at 12:15

Hi, I am using variation gallery to show different images of each variation color. I have notice that in other language the variation gallery is not activated. How can activated it to show the same gallery in the different language?

Thanks

#359467 Copied Theme version: 9.1.6

8 Answers

Rose Tyler

Support staff

June 15, 2023 at 12:48

Hello, Marta,

Thank you for contacting us and for using XStore.

Please provide 2 URLs of products where we will be able to see the correct and incorrect work of the gallery.
Could you record a video of the problem?

Kind Regards,
8theme team

#359472 Copied

Marta

Participant

June 17, 2023 at 16:15

Hi,
here they are:

https://tarifasoul.com/tienda/ropa/vestidos-y-kaftanes/vestido-draper/

https://tarifasoul.com/en/tienda/fashion/dresses-kaftans/vestido-draper/

Thanks

#359624 Copied

Rose Tyler

Support staff

June 18, 2023 at 07:32

Hello, Marta,

Thank you for your response.

Please provide FTP access also.
To create FTP access, please contact your hosting provider for assistance.

Kind Regards,
8theme team

Please contact administrator
for this information.

#359641 Copied

Marta

Participant

June 19, 2023 at 10:11

Hi,

the ftp access in in the private area

Please contact administrator
for this information.

#359710 Copied

Rose Tyler

Support staff

June 19, 2023 at 16:16

Hello, Marta,

Thank you for your response.

We will have another specialist review your inquiry in greater detail and will be in touch with you.

Kind Regards,
8theme team

#359733 Copied

Rose Tyler

Support staff

June 20, 2023 at 07:03

Hello, Marta,

Unfortunately, it is currently not possible to realize this, as the meta field “et_variation_gallery_images” is not copied when variations are translated, so the field is empty in the copied products and it is not possible to take these values from the original product, since there is no link between the translated variation and the original variation. Therefore, the only way to do this is to manually reassign the variation gallery.

Kind Regards,
8theme team

#359751 Copied

Marta

Participant

June 21, 2023 at 10:11

but that is very hard work… I have more than a thousand products and assigning images in both languages takes forever.
Do all variation galleries work the same?

Regards

#359872 Copied

Rose Tyler

Support staff

June 21, 2023 at 16:09

Hello, Marta,

We’ve made some changes (xstore/framework/woo.php in etheme_available_variation_gallery() function). Please clear the cache and check how it works now.

Kind Regards,
8theme team

#359920 Copied
Tagged: persuasive, showing, themes, variation gallery, woocommerce, wordpress, wpml
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