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WP Bakery not working etc etc etc etc etc etc

This topic has 5 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Rose Tyler

finleydesign

Participant

June 23, 2023 at 17:33

WP Bakery isn’t working on any pages, I’ve deleted and re-installed but nothing is working

Please, contact administrator
for this information.

#360149 Copied Theme version: 6.3.9

4 Answers

Rose Tyler

Support staff

June 26, 2023 at 12:29

Hello, Finleydesign,

We apologize for the delay in responding.

Please provide FTP access, we need to check the situation more deeply.

Kind Regards,
8theme team

#360317 Copied

finleydesign

Participant

June 26, 2023 at 14:00

FTP In private

Please contact administrator
for this information.

#360324 Copied

finleydesign

Participant

June 27, 2023 at 09:33

Need some urgency on this one please, the project is getting delayed

#360390 Copied

Rose Tyler

Support staff

June 27, 2023 at 14:50

Hello, Finleydesign,

Thank you for contacting us and for using XStore.

The issue is caused by the spaces after the website domain which the computer automatically replaces with %20 symbols, which in turn breaks the path to the file. We have added a filter to the functions.php of the child theme in order to resolve this. However, the best solution from your side would be to remove the spaces after the website domain and then remove the filter from the child theme.

Filter code

add_filter( ‘plugins_url’, ‘wpb_plugins_url_fix’, 10, 3 );

function wpb_plugins_url_fix($url, $path, $plugin){
$url = preg_replace( ‘/\s/’, ”, $url );
return $url;
}

Screenshots we added in the Private Content

Kind Regards,
8theme team

Please contact administrator
for this information.

#360423 Copied
Tagged: fix issues, solutions, troubleshoot, woocommerce, wordpress themes, wp-bakery
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