My newsletter pop-up is not working. What is the best settings for mobiles?

This topic has 2 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Rose Tyler

  • Avatar: Juergen
    Juergen
    Participant
    June 26, 2023 at 08:31

    1. unfortunately my newsletter pop-up is not working.

    Here are my settings:
    https://www.dropbox.com/s/0vhh6zgwc8mg93r/2023-06-26_09-24-50.jpg?dl=0

    What am I doing wrong?

    2. since most of the customers visit the stores via mobile devices, I would like to know the best way to configure a newsletter pop-up on mobile devices. Can you help me with this?

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 26, 2023 at 09:35

    Hello, Juergen,

    Thank you for contacting us and for using XStore.

    1/ Please check the screenshot in the Private Content area.
    As we can see, the Newsletter works fine on your site. Please clear cache and check it one more time, or try to check from an incognito browser window.

    2/ Edit static block content using Elementor. If you can’t configure something, please describe the request in more detail + provide temporary wp-admin access, so we can check your settings.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
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