Issue with Elementor changes not appearing for admin perspective on evamedical.ro/servicii

This topic has 2 replies, 2 voices, and was last updated 1 years, 5 months ago ago by Rose Tyler

  • Avatar: Nastase Victor
    Nastase Victor
    Participant
    June 27, 2023 at 11:05

    Hello,

    I am reaching out regarding an issue we are experiencing on our website https://evamedical.ro/servicii/ regarding the visibility of changes made using Elementor.

    We have noticed that certain modifications made in Elementor are not visible when we view the page in the regular mode from the admin perspective. However, we have observed that the changes are visible when the page is opened in incognito mode.

    Our website runs on WordPress version 6.2.2, with WooCommerce version 7.8.0, XStore Core version 5.1.7, and LiteSpeed Cache version 5.5.

    We have already attempted some solutions to resolve the issue. We have cleared the LiteSpeed cache and regenerated the CSS files in Elementor, but it has not resolved the problem. We want to ensure that all the changes made in Elementor are visible both from the admin perspective and for regular users, not just in incognito mode.

    Please provide us with guidance on the options we need to activate or deactivate to ensure that the modifications made in Elementor are correctly visible from the admin perspective and for regular users.

    Thank you for your assistance, and we look forward to your response.

    Example: https://imgur.com/a/Sg4MEeH

    Best regards,
    Năstase Victor

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 27, 2023 at 12:36

    Hello, Nastase Victor,

    In order to solve your issue, please navigate to XStore > Theme Options > Speed Optimization > Remove Query Strings From Theme Static Resources > Off.

    We hope this information is helpful.

    Kind Regards,
    8theme team

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