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Lost translation after update theme. Use Loco translate

This topic has 19 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Rose Tyler

seoanalitik24

Participant

June 30, 2023 at 09:24

Please tell me what to do if after updating the theme the translation by language disappears? I backed up and reverted the settings back. But for the future, I want to know what to do so that the translation does not disappear. Thank you.

#360770 Copied Theme version: 9.1.7 WooCommerce version: 7.8.1

18 Answers

Rose Tyler

Support staff

June 30, 2023 at 09:57

Hello, Seoanalitik24,

Thank you for contacting us and for using XStore.

Translation files of the theme should be placed in /wp-content/languages/themes/ folder,
plugins, like Core plugin, in /wp-content/languages/plugins folder,
with correct names, for example, for XStore theme: xstore-tr_TR.po, and xstore-core-tr_TR.po for XStore Core plugin, then you will not lose translation after the update – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#360774 Copied

seoanalitik24

Participant

June 30, 2023 at 16:28

! Thank you followed our instructions and after the update the translation remained unscathed!

1) There is one more question. Some strings are not translated for empty cart and wish list. I found these lines in Xstore and XStore Core subject line translations, but the translation is not displayed. There were no problems with the translation of the rest of the lines, only with these inscriptions in an empty box and a wish list. Screenshot from the link:

https://test.armsarea.com/wp-content/uploads/2023/06/1.png
https://test.armsarea.com/wp-content/uploads/2023/06/2.png
https://test.armsarea.com/wp-content/uploads/2023/06/3.png
https://test.armsarea.com/wp-content/uploads/2023/06/4.png

Perhaps you can tell me where to translate these lines. Thank you!

#360815 Copied

Rose Tyler

Support staff

July 1, 2023 at 07:30

Hello, Seoanalitik24,

Thank you for your response.

Please go to Theme Options > WooCommerce > Built-In Wishlist > Empty Wishlist Content; Theme Options > WooCommerce > Cart > Empty Cart > edit content of Text tab.
Also, please watch this video – https://youtu.be/ZyjZ-vCx0pE

Kind Regards,
8theme team

#360865 Copied

seoanalitik24

Participant

July 1, 2023 at 08:45

Thanks, I found these settings. The main question is how to make these text in an empty cart and wish list, in different languages ?

If change these text in Theme Options > WooCommerce > Cart > Empty Cart > the Text changes for all languages. As I wrote above Loco translate does not change these lines.

Thank you

#360888 Copied

Rose Tyler

Support staff

July 1, 2023 at 08:54

Hello, Seoanalitik24,

What multilanguage plugin do you use?

Loco translate plugin is used for only a single language, If you want to use your site in a multilanguage, then you have to use WPML or Polylang plugin as per your requirements: https://www.8theme.com/documentation/xstore/theme-translation/

Kind Regards,
8theme team

#360891 Copied

seoanalitik24

Participant

July 1, 2023 at 09:54

I use Poly lang pro and Poly Lang for woocomerce and everything translates fine, but the text in the empty wish list and cart does not translate.

#360895 Copied

Rose Tyler

Support staff

July 1, 2023 at 10:06

Hello, Seoanalitik24,

Translation of the empty cart should be available in the string translator. Provide us with temporary WP Dashboard and FTP access if it’s missing.

Kind Regards,
8theme team

Please contact administrator
for this information.

#360897 Copied

seoanalitik24

Participant

July 2, 2023 at 15:23

Thank you. Can you provide me with a video example or a screenshot of how to do this. I want to learn how to do it myself. I will make a dump of the site if something does not work out then I will give you this job. Thank you

#361006 Copied

Rose Tyler

Support staff

July 2, 2023 at 15:50

Hello, Seoanalitik24,

Here is an example of text for an empty cart – https://prnt.sc/dB9Q_G0P49zY
About the Empty Wishlist, it will be checked by one of your devs, and we will let you know.

Kind Regards,
8theme team

#361014 Copied

Rose Tyler

Support staff

July 4, 2023 at 16:14

Hello, Seoanalitik24,

Due to the particularities of the Polylang plugin, the translation fields become active only after the corresponding option has been changed and saved. You simply need to change the values of the corresponding options and save the settings in the Customizer, after which you can change the values back to the default ones, so please go to Theme Options > WooCommerce > Built-In Wishlist > Empty Wishlist Content.

Kind Regards,
8theme team

#361206 Copied

seoanalitik24

Participant

July 4, 2023 at 18:44

Thanks I will try your recommendations.
But now I checked and I don’t see the string “empty_cart_content” as in your screenshot. Can I add a line in manual mode ? Or change the translation this string through the code in “Theme file editor”

Thank you!

#361212 Copied

Rose Tyler

Support staff

July 5, 2023 at 07:24

Hello, Seoanalitik24,

Please do for the cart the same we described for the Wishlist. Please go to Theme Options > WooCommerce > Cart > Empty Cart > edit any letter in the Content field > Publish. Then go to Polylang plugin > translations and you will find the empty_cart_content.

Kind Regards,
8theme team

#361236 Copied

seoanalitik24

Participant

July 6, 2023 at 09:03

Thanks, I understand how it works. But the string for some reason that did not appear, I’ll try to reinstall the plugin, and I think everything will work!
Thank you!

#361321 Copied

Rose Tyler

Support staff

July 6, 2023 at 09:26

Hello, Seoanalitik24,

Thank you for your response.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#361323 Copied

seoanalitik24

Participant

July 6, 2023 at 12:22

Thank you. There is one more question. I can’t find where to translate the strings and buttons in contacts and newsletter. In the screenshot I have highlighted the necessary objects.

https://test.armsarea.com/wp-content/uploads/2023/07/Contact_form.png

#361354 Copied

Rose Tyler

Support staff

July 6, 2023 at 13:11

Hello, Seoanalitik24,

Mentioned forms were created using Contact Form 7 and MC4WP: Mailchimp for WordPress plugins, so check the documentation of plugins or contact their support.

Kind Regards,
8theme team

#361363 Copied

seoanalitik24

Participant

July 7, 2023 at 08:53

Thank you I have solved this task!

#361434 Copied

Rose Tyler

Support staff

July 7, 2023 at 08:55

Hello, Seoanalitik24,

Thank you for letting us know!

Kind Regards,
8theme team

#361435 Copied
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