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How to translate review tab, and why some photo are not showing

This topic has 16 replies, 2 voices, and was last updated 1 years, 2 months ago ago by Rose Tyler

Yash1n

Participant

July 21, 2023 at 09:08

https://prnt.sc/mIx4UxVW1r9m how I can translate this tab?

Some photos on product gallery arent show, how I can fix it?

#362547 Copied Theme version: 9.1.11 WooCommerce version: new

15 Answers

Rose Tyler

Support staff

July 21, 2023 at 09:21

Hello, Yash1n,

Thank you for contacting us and for using XStore.

1/ We’ve synchronized translation – https://xstore.helpscoutdocs.com/article/103-translation-files-update
Please find and translate mentioned strings for the theme and Core plugin now.

2/ Please provide URL of page where the problem is visible.

Kind Regards,
8theme team

#362549 Copied

Yash1n

Participant

July 29, 2023 at 07:46

2/ https://epix.lt/produktas/piesk-sviesos-pagalba/

like this, thumbnail is error, but when press it shows photo

#363187 Copied

Yash1n

Participant

July 29, 2023 at 08:04

on home page footer is okay, but on product page, its crashed, how to fix it?
home page: https://prnt.sc/XvgJ-9hL1lfV
product page: https://prnt.sc/0GULgZ8UZ-WV

#363189 Copied

Rose Tyler

Support staff

July 29, 2023 at 08:04

Hello, Yash1n,

We’ve checked the product page, and we do not see any problem with photos, here is a screenshot – https://prnt.sc/g8_MjeIW4TeT

What browser do you use? Please try to clear cache of browser, update it to the latest version, disable additional extensions for the browser, and check images one more time.

Kind Regards,
8theme team

#363190 Copied

Rose Tyler

Support staff

July 29, 2023 at 08:08

Hello, Yash1n,

Please clear cache and check the Footer now.
We’ve disabled the Static block cache via Theme Options > Speed Optimization.

Kind Regards,
8theme team

#363191 Copied

Yash1n

Participant

July 29, 2023 at 08:08

im using chrome, i try to open in incognito, im tried on mobile phone, still this problem.
https://prnt.sc/FHllyFSFk8Mk
on mobile phone i checked on safari and chrome, still: https://prnt.sc/YAYU3WwW6NPG

#363192 Copied

Yash1n

Participant

July 29, 2023 at 08:09

this problem solved, thanks!

#363193 Copied

Yash1n

Participant

July 29, 2023 at 08:21

after translation plugin xstore core, wordpress has a technical error

Can you fix please?

#363194 Copied

Rose Tyler

Support staff

July 29, 2023 at 08:24

Hello, Yash1n,

Please provide FTP access, so we can take a closer look.
To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.
Also, ask the hosting about the server error log.

Kind Regards,
8theme team

#363195 Copied

Yash1n

Participant

July 29, 2023 at 08:26

Right? Its after full auto translate of xstore core plugin, maybe need just to delete translation?

Like I see, website is working, only admin panel arent

Please contact administrator
for this information.

#363196 Copied

Rose Tyler

Support staff

July 29, 2023 at 08:34

Hello, Yash1n,

What exactly you did for “full auto translate” before the problem happened?
You can try to delete the translation.
The correct translation should not cause any problem, we know it because a lot of our customers translated Core already.

What FTP password can be used?

Kind Regards,
8theme team

#363197 Copied

Yash1n

Participant

July 29, 2023 at 08:35

In loco translate I press yandex auto translate to translate all strings in lithuanian

Please contact administrator
for this information.

#363199 Copied

Yash1n

Participant

July 29, 2023 at 08:56

its not working and for customers, password is correct?

#363201 Copied

Yash1n

Participant

July 29, 2023 at 09:11

fix it, thanks

#363202 Copied

Rose Tyler

Support staff

July 29, 2023 at 09:14

Hello, Yash1n,

We can’t be responsible for Yandex auto translate.
As we can see, your site works now and the translation was removed. Please follow our documentation to translate the XStore Core plugin.

Kind Regards,
8theme team

#363203 Copied
Tagged: persuasive, photo, review, showing, themes, translate, woocommerce
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