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Empty product pages after recent upgrade

This topic has 2 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Tony Rodriguez

Farhad

Participant

July 21, 2023 at 19:59

Hi,
When I’m logged in with the admin user, I noticed that some product pages don’t show correctly, and the main page is white and empty. on other browsers, it shows okay.

https://www.choovio.com/product/wirnet-istation-lorawan-gateway/
https://www.choovio.com/product/r816b01-wireless-us-type-wall-socket-with-power-meter/
https://www.choovio.com/product/s31b-lb-lorawan-temperature-humidity-sensor/

I appreciate if you check the issue and help resolve it.

Please, contact administrator
for this information.

#362629 Copied Theme version: 9.1.11 WooCommerce version: 7.9.0

1 Answer

Tony Rodriguez

Support staff

July 22, 2023 at 05:13

Hello, @Farhad,

Thank you for choosing XStore as your WooCommerce WordPress theme.

We have conducted a review of your website and have not identified any issues. It is likely a caching issue on your end. We recommend that you clear all caches and revisit your website.

We have created a video for you to view on your website. Please take the time to watch it in its entirety for reference. The video URL can be found in the private content area.

If the issue persists, please let us know which browser you are using and record a video of the problem to share with us. We will investigate the issue further and provide assistance accordingly.

Best Regards,
8Theme Team.

Please contact administrator
for this information.

#362638 Copied
Tagged: empty product pages, persuasive, upgrade, woocommerce, wordpress templates
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