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My wordpress theme is crashing on product page with variation!

This topic has 2 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Rose Tyler

Dilges Yildiz

Participant

July 22, 2023 at 23:35

My wordpress theme is crashing on product page with variation!

My page: https://fulldruck.de/Produkt/flyer/

The page is lagging, loading late. How can I fix ?

#362674 Copied Theme version: 9.1.7

1 Answer

Rose Tyler

Support staff

July 23, 2023 at 09:39

Hello, Dilges Yildiz,

Thank you for getting in touch with us.

Please record a video of the problem, upload it on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://www.8theme.com/documentation/xstore/plugins/included-plugins/ . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing problems.

Kind Regards,
8theme team

#362686 Copied
Tagged: crashing, page, product, theme, variation, woocommerce, wordpress
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