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Website Review Interface Changes Needed - by jimmy

This topic has 4 replies, 3 voices, and was last updated 1 years, 4 months ago ago by Tony Rodriguez

jimmy

Participant

July 24, 2023 at 09:51

Hi,

I use a third-party review plugin for my website. The review interface looks different than the theme’s original review interface.

Can you make it look exactly like your theme’s default interface? I think it looks a lot better.

Thanks,
Jimmy

#362751 Copied Theme version: 9.1.11 WooCommerce version: 7.9.0

3 Answers

Rose Tyler

Support staff

July 24, 2023 at 10:41

Hello, Jimmy,

Thank you for contacting us and for using XStore.

Why did you decide to use 3rd party plugin for reviews?
In case you are using the additional plugin, you need to contact the support of the plugin to change styling for reviews.

About our reviews, please read this article – https://www.8theme.com/documentation/xstore/xstore-features/learn-how-to-set-up-the-photo-reviews-feature-in-the-booster-sales-section-of-xstore/ Also, we have “Advanced reviews” option in XStore > Sales Booster > Customer Reviews, here is an example – https://xstore.8theme.com/elementor2/sport/product/20v-max-brushless-circular-saw/#reviews

We hope this information is helpful.

Kind Regards,
8theme team

#362754 Copied

jimmy

Participant

July 25, 2023 at 01:57

Thanks, I fixed the display issue myself.

The reason we chose a third-party plugin is because it offers more advanced features like review reminders, we’ve been using it for quite a while.

I have another issue with the shop page hovering button, as you can see the button is not displaying correctly: https://wordpress-1006174-3548666.cloudwaysapps.com/shop/

Here is the screenshot: https://ibb.co/bmSnqjB

Please help me fix it.

Thanks,
Jimmy

#362859 Copied

Tony Rodriguez

Support staff

July 25, 2023 at 06:25

Hello, @jimmy,

1. Great job on fixing the display issue! Regarding the choice of the third-party plugin, that sounds like a reasonable decision. Review reminders and advanced features can definitely enhance the user experience and engagement.

2. We have recently conducted a review of your website and the buttons appear to be displayed as shown in the link provided: https://postimg.cc/z3Q20d76.

We kindly ask that you clear the cache of your site and check back again.

Alternatively, if you could provide us with the exact issue regarding the buttons, as well as your WordPress Admin URL and credentials in the private content area of this topic, we would be happy to review the issue further and provide assistance.

Best Regards,
8Theme’s Team

#362872 Copied
Tagged: changes, interface, review, themes, website, woocommerce, wordpress
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