Custom Wishlist Page is not working as expected.

This topic has 4 replies, 3 voices, and was last updated 1 years, 4 months ago ago by Rose Tyler

  • Avatar: Golden Eagle
    Shehzad Ghazi
    Participant
    July 25, 2023 at 21:08

    Hi,

    I have created a custom Wishlist page by using the code ” [xstore_wishlist_page]”, but it is not working as expected, the product can be seen after logging off, and also Wishlist is the same for every user.

    How can I fix this?

    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    July 26, 2023 at 05:55

    Hello, Shehzad Ghazi,

    We attempted to access your Wishlist page after logging in, however, the provided WordPress Admin Login details were not successful. Upon further inspection, we noticed two wishlist icons on your site, one from our theme and the other from the Yith WooCommerce Wishlist plugin. We suggest disabling the plugin and using it one at a time to avoid any conflicts.

    To set the default settings for the Xstore built-in Wishlist page, please watch and follow the steps outlined in the video provided here: https://www.youtube.com/watch?v=ZyjZ-vCx0pE.

    Best Regards,
    8Theme’s Team

    Avatar: Golden Eagle
    Shehzad Ghazi
    Participant
    July 26, 2023 at 16:14

    Hi,

    Thanks for the response, let me tell you the problem. We are using the Ultimate member plugin so the plugin has its own account page. When the user clicks on Wishlist it doesn’t show the Wishlist (see the attached image).

    That is the reason I want to create a separate page for Wishlist I have created one as shown in the shared link, but it is not working as expected, the product can be seen after logging off, and also Wishlist is the same for every user.

    Forget Yith that is just for testing. I deactivated it now.

    Attached image:
    https://chicagodistributors.com/wp-content/uploads/wishlist-error.jpg

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 27, 2023 at 07:30

    Hello, Shehzad Ghazi,

    Please note that we do not give a guaranty for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

    Please provide correct temporary wp-admin and FTP access, we will check what can be done to help you.

    Kind Regards,
    8theme team

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