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In variable products, do not cross out the regular price

This topic has 4 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Rose Tyler

Cristian Rodriguez

Participant

August 2, 2023 at 15:17

Hello! I want to apply discounts on products, and that they show the discount percentage label, and also the regular price crossed out and the new price in green.

But in variable products it does not cross out the regular value. Could you fix this problem? Thank you!

Attached capture with the error.

https://greendeco.com.ar/wp-content/uploads/2023/08/WhatsApp-Image-2023-07-20-at-15.25.57.jpeg

Please, contact administrator
for this information.

#363518 Copied Theme version: 9.1.2 WooCommerce version: 6.2.2

3 Answers

Rose Tyler

Support staff

August 2, 2023 at 15:30

Hello, Cristian Rodriguez,

Thank you for contacting us and for using XStore.

Please provide URL of page from your screenshot.

Kind Regards,
8theme team

#363520 Copied

Cristian Rodriguez

Participant

August 2, 2023 at 15:36

The URL is https://greendeco.com.ar/categoria-producto/mobiliario-de-diseno/?id=2 , for example.

#363522 Copied

Rose Tyler

Support staff

August 2, 2023 at 15:44

Hello, Cristian Rodriguez,

Thank you for your response.

Please try to disable all 3rd party plugins and activate the parent theme on the site. Check the price displaying after that.

Here is a screenshot from our test site – https://prnt.sc/5wXGsYTeWwSz (variable product with sale, no additional plugins or customization in files).

Kind Regards,
8theme team

#363524 Copied
Tagged: persuasive, price, products, regular, template, variable, woocommerce, wordpress
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