Add to cart button keep loading, not working

This topic has 2 replies, 2 voices, and was last updated 1 years, 2 months ago ago by Rose Tyler

  • Avatar: Chia
    Chia
    Participant
    August 4, 2023 at 04:02

    Hi, after i have migrated the website the add to cart button not working, and keep loading. i have updated the correct purchase code, plugins and themes but still not working can you assists?

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 4, 2023 at 05:14

    Hello, Chia,

    Thank you for contacting us and for using XStore.

    Please check the screenshot of the error in the Private Content area.
    In the WooCommerce > Status > Logs, you can see that the problem is caused by J&T Express Malaysia plugin.
    We’ve disabled the plugin and adding to the cart works fine now.
    You need to contact the support team of the plugin and ask to fix the problem.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
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