Return to previous page

Regarding woocommerce plugin conflict with theme

This topic has 2 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Rose Tyler

Sumit

Participant

August 7, 2023 at 13:28

Hello , I am using partial cod plugin on my site , its not working properly.

Please, contact administrator
for this information.

#363870 Copied Theme version: 9.1.12 WooCommerce version: 6.2

1 Answer

Rose Tyler

Support staff

August 7, 2023 at 13:38

Hello, Sumit,

Thank you for contacting us and for using XStore.

1/ Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

2/ Could you please elaborate on what you mean by “it’s not working properly”? We would appreciate it if you could provide a more detailed description of the issue, preferably accompanied by screenshots.

3/ Please check how it works with the default WooCommerce theme – Storefront activated on your site (go to Appearance > Themes > Install and activate the official WooCommerce theme Storefront for a few mins and check if your issue appears with our theme only or with the default WooCommerce theme too).
Let us know the results.

Kind Regards,
8theme team

#363871 Copied
Tagged: optimized woocommerce templates, reliable wordpress themes, resolving theme conflicts, theme compatibility issues, troubleshooting woocommerce plugin, woocommerce plugin conflict, wordpress woocommerce templates
Viewing 2 results - 1 through 2 (of 2 total)