Error Email Template Customizer for WooCommerce

This topic has 4 replies, 2 voices, and was last updated 1 years, 4 months ago ago by Rose Tyler

  • Avatar: mahdar
    MAHDAR
    Participant
    August 8, 2023 at 22:49

    Hello good time

    Please see this error file

    The plugin interferes with it, what should I do?

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 9, 2023 at 08:25

    Hello, MAHDAR,

    Thank you for contacting us and for using XStore.

    Please provide URL of your site, temporary wp-admin and FTP access, so we can take a closer look.

    Describe the problem you face in more detail and provide URL of page with it.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    Avatar: mahdar
    MAHDAR
    Participant
    August 9, 2023 at 08:56

    Thankful
    Was placed

    Just please make it so that your settings are not lost when the template is updated.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 9, 2023 at 15:53

    Hello, MAHDAR,

    1/ You are using our Email Builder – https://prnt.sc/Zsmm5ukeIfrF
    2/ A separate plugin has also been installed for the same purpose – Email Template Customizer for WooCommerce → https://prnt.sc/NK1xnoiPSmzz
    You need to decide which one is better for you and turn off the other. The one that is built into our system and the one you have are essentially the same. However, our version is more advanced, while the separate plugin probably has less functionality.

    Kind Regards,
    8theme team

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