This topic has 6 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Rose Tyler
Last few days I am facing this problem. Can’t update plugins properly. every plugins update takes too much time and the endings most of them are not updated.
I am waiting 15 minutes to update xstore theme and it’s give me the same massage ( https://prnt.sc/eLhRO5wsU0Xk )
Try to disable lightspeed cache but not getting any changes.
Hello, Alimrangpby,
Thank you for contacting us and for using XStore.
Have you created a backup before the theme update? If so, please provide temporary wp-admin access, so we can help you with the theme update.
Also, please let us know what exactly plugins can’t be updated.
Kind Regards,
8theme team
yes I am using updraftplus plugin to backup my site. Please check the private content area. Thanks
Hello, Alimrangpby,
We’ve updated the theme on your site.
Please check.
Kind Regards,
8theme team
Thanks . Please can you share me how to solve this problem. I am trying it in 3 days
Hello, Alimrangpby,
We downloaded XStore from this page https://www.8theme.com/downloads/ and uploaded in on your site via Appearance > Themes.
Please do not update the Core plugin before the theme update next time.
Kind Regards,
8theme team
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