This topic has 18 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Tony Rodriguez
footer is boxed
how can I fix it?
Hello, @helloaksjhf,
If you wish to create a full-width footer, kindly follow the steps outlined below:
1. Navigate to your WordPress dashboard.
2. Select ‘Static block’.
3. Choose ‘All Static block’.
4. Proceed to edit the footer static block with Elementor.
5. Click on ‘Edit Section’.
6. Go to ‘Layout’.
7. Under ‘Content Width’, select ‘Full width’.
8. Click ‘Update’ to save your changes.
For further assistance, please refer to the image provided in the following link. https://imgur.com/0lAfm8x , https://imgur.com/IoZ9yfA
We hope this will solve your issue.
Best Regards,
8Theme’s Team
I did this, but there is no change.
Furthermore I can’t use the section blocks in Elementor, it’s always a container.
Hello, @helloaksjhf,
Thank you for your response.
In order to assist you with your inquiry, we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.
To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.
Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.
Kind Regards,
8theme team.
private area
Hello, @helloaksjhf,
We appreciate your patience and cooperation in providing us with the login details. We are delighted to inform you that the issue you were experiencing has been successfully resolved.
To ensure the changes take effect, we kindly request you to clear your browser cache and revisit your site.
For your information, we have adjusted the site width to 1440px. This adjustment can be found in the Xstore section, under Theme Options, and then under General/Layout.
Additionally, we have edited the footer static block and set the container width to 1440px. These changes have effectively resolved the issue you were facing.
Please refer to the image provided at the following link for further reference: https://imgur.com/mkSV8Og , https://imgur.com/6tRSxPA , https://imgur.com/MPduZvo
Should you have any further queries or require additional assistance, please do not hesitate to contact us.
Best Regards,
8Theme’s Team.
Sorry, but it is still not full width…
There is left a white space on the left and right side.
Furthermore the option full width is not working at all for elementor, nothing changes by selecting full width and space remains.
Another question:
It is always set to blue as border-color or color. How can I change this?
Hello, @helloaksjhf,
We are pleased to inform you that the issue regarding the footer of your website has been resolved. The footer now appears in full width as per your requirement.
The resolution was achieved by adding a CSS code in the following location: XStore > Theme Options > Theme Custom CSS > Global CSS.
For your reference, we have attached an image that illustrates the changes made. https://imgur.com/Fvq27Bg , https://imgur.com/1yjJzTY
Should you have any further queries or require additional assistance, please do not hesitate to contact us.
Best Regards,
8Theme’s Team
Hello, @helloaksjhf,
Another question:
It is always set to blue as border-color or color. How can I change this?
Could you kindly provide a screenshot of the specific issue you are encountering, particularly the element you wish to change the color of? Additionally, please provide the URL of the page where you are experiencing this issue. This will enable us to better understand your concern and provide you with the necessary assistance.
Best Regards,
Team 8Theme.
Thanks!
It’s in the private area… icons, hover, button hover… it’s everything blue as preset
Hello, @helloaksjhf,
You have provided this URL in private content area.
Example: https://branding.mb-handmade.de/elementor-2012/
Do you mean this: https://imgur.com/pnOfuvh
Kindly proceed with the following steps to edit the page:
1. Open the page in Elementor.
2. Navigate to ‘Edit General Tabs’.
3. Proceed to the ‘Advanced’ section.
4. Locate ‘Xstore custom CSS’.
5. Modify the border color as per your preference.
6. Ensure to save the changes by updating it.
Please refer to the image provided at the following link for further reference: https://imgur.com/a/Mz0QLXG
We hope this will solve your issue.
Best Regards,
Team 8Theme.
Yeah, for example this border, but also the icon color next to ‘MEHR INFOS’ and the hover color. It’s always blue and I think it is set somewhere as default for the complete website….
Hello, @helloaksjhf,
We hope this message finds you well. We are writing to request your assistance in providing us with the URL of the page that contains “MEHR INFOS”.
Additionally, if possible, we would greatly appreciate it if you could also share a screenshot of the icons on this page. For our better understanding, please mark the relevant icons on the screenshot.
Your cooperation will enable us to investigate this matter further and provide you with the necessary assistance.
We look forward to your prompt response.
Best Regards,
8Theme’s Team
private area
Hello, @helloaksjhf,
Thank you for your response.
Kindly proceed with the following steps to edit the page:
1. Open the page in Elementor.
2. Navigate to ‘Edit General Tabs’.
3. Proceed to the ‘Advanced’ section.
4. Locate ‘Xstore custom CSS’.
5. Modify the border color as per your preference.
6. Ensure to save the changes by updating it.
We are pleased to inform you that we have prepared a video guide for your convenience. We kindly request you to watch it in its entirety and follow the steps demonstrated in the video. The video URL is in private content area.
We trust this will be of assistance to you.
Best Regards,
Team 8Theme.
Thanks 🙂
Hello, @helloaksjhf,
We would be grateful if you could kindly leave a 5-star rating for our theme and customer and technical support on ThemeForest at http://themeforest.net/downloads. Doing so would help us to provide more updates and dedicated support in the future. Your support would be greatly appreciated.
Thank you for your time. We hope you have a wonderful day.
Please note that for any new issues, you should create a new ticket on the support forum.
This topic is now closed.
Warm regards,
8Theme’s Team.
The issue related to '‘footer is not full width – what should I do’' has been successfully resolved, and the topic is now closed for further responses