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My product is invisible on product page !!

This topic has 9 replies, 3 voices, and was last updated 1 years, 2 months ago ago by Tony Rodriguez

phanhuy

Participant

August 24, 2023 at 05:00

please help me !

Please, contact administrator
for this information.

#365482 Copied Theme version: 9.1.13

8 Answers

Tony Rodriguez

Support staff

August 24, 2023 at 05:28

Hello, @phanhuy,

Thank you so much for purchasing our theme and contacting our support center.

Please note that we have configured the single product page under the following path: XStore > Theme Options > Woocommerce > Single product page. This action has effectively addressed your concern.

Please refer to the attached image for your convenience. https://imgur.com/tQgtnuN , https://imgur.com/1aJNXYQ

We would like to inform you that you have the flexibility to alter or modify the settings of your single product page according to your specific needs.

Best Regards,
Team 8Theme.

#365484 Copied

phanhuy

Participant

August 24, 2023 at 09:52

Thanks for your support. I am trying to change entire the product’s featured image style to rounded corner with this css code in global css code, but it didn’t worked, can you help me again, thank you !

.single-product .product .images .woocommerce-main-image img {
border-radius: 10px;
overflow: hidden;
box-shadow: 5px 5px 5px rgba(0, 0, 0, 0.35);
}

#365519 Copied

Rose Tyler

Support staff

August 24, 2023 at 10:54

Hello, @phanhuy,

Thank you for contacting us and for using XStore.

Please clear cache and check now – https://prnt.sc/3FOmFhWU8JdC

Best Regards,
Team 8Theme.

#365521 Copied

phanhuy

Participant

August 25, 2023 at 02:52

Hello, Rose Tyle
Thank you for helping me.
But this section is what i want to put my css code

#365601 Copied

Tony Rodriguez

Support staff

August 25, 2023 at 05:42

Hello, @phanhuy,

Thank you for your response.

We regret to inform you that we are unable to view the screenshots you have previously provided. We kindly request you to reshare these screenshots for our perusal.

You may upload the screenshots on https://imgbb.com/ and paste the links here.

Additionally, we would appreciate it if you could provide the URL of the page where you intend to implement the CSS code to create a rounded corner style for the product’s featured image. This will enable us to better assist you in your request.

We look forward to your prompt response.

Best Regards,
8Theme’s Team.

#365605 Copied

phanhuy

Participant

August 25, 2023 at 08:16

Thank you for your response

#365635 Copied

phanhuy

Participant

August 25, 2023 at 08:18

Sorry for the inconvenience.
You can see it when open image in new tab

#365637 Copied

Tony Rodriguez

Support staff

August 25, 2023 at 09:00

Hello, @phanhuy,

Thank you for your response.

1. We are pleased to inform you that your issue has been successfully resolved. We kindly request you to revisit your site after clearing your browser cache. The resolution was achieved by adding CSS code in the Xstore custom CSS, which addressed your problem.

Please refer to the attached image for your reference.
https://imgur.com/IGQS5V0 , https://imgur.com/kxmAxnX

2. We are pleased to inform you that the issue you reported has been successfully resolved. We kindly request you to revisit your site after clearing your browser cache. The resolution was achieved by adding CSS code in the following location: Xstore > Theme Options > Theme Custom CSS > Global CSS. This has rectified the issue across all product categories pages.

Please refer to the attached image for your reference.
https://imgur.com/WA8Qw4r , https://imgur.com/gxFnJTs

Best Regards,
Team 8Theme

#365643 Copied
Tagged: best selling themes, invisible product issue, product page problems, product visibility solutions, woocommerce themes, woocommerce troubleshooting
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