ChatGpt started showing error – was working fine earlier!

This topic has 3 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Tony Rodriguez

  • Avatar: debashisd
    debashisd
    Participant
    August 25, 2023 at 16:58

    Hi,

    I was using Chatgpt for product description in woocommerce. Now, when I click on ‘write all fields’ it only writes tag and title, for the other fields like description/ excerpt it gives popup which says : ” The content cannot be written (the field could not be found).”

    Please help!

    Thanks.

    2 Answers
    Avatar: debashisd
    debashisd
    Participant
    August 25, 2023 at 17:13

    It corrected on its own all of a sudden!
    Any idea why it happened?

    Thansk.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    August 26, 2023 at 05:38

    Hello, @debashisd,

    Thank you for reaching out to us regarding the issue you experienced with using ChatGPT for product descriptions in WooCommerce. We apologize for any inconvenience this may have caused.

    The behavior you described, where ChatGPT only writes the tag and title while encountering a popup for other fields like description/excerpt, seems to be unusual. Such behavior might be caused by various factors, including updates to the platform, settings, or potential technical glitches.

    While the issue seems to have been resolved on its own, it’s a bit challenging to pinpoint the exact cause. If you encounter this issue again in the future, we recommend the following steps:

    1. Clear your browser’s cache and cookies, as sometimes outdated data can lead to unexpected behavior.
    2. Ensure that you’re using a compatible and up-to-date browser version, as some issues can arise from browser-related compatibility.

    If the issue persists or if you need further assistance, please don’t hesitate to contact us. We’re here to help troubleshoot and provide guidance to ensure a seamless experience.

    Best Regards,
    8Theme’s Team

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