License of the theme across staging and live

This topic has 8 replies, 2 voices, and was last updated 1 years, 2 months ago ago by Rose Tyler

  • Avatar: Whiteski
    Whiteski
    Participant
    September 5, 2023 at 11:23

    Hi, I set up a staging site and then moved all files into my live site. Im concerned about the use of the license or files that maybe trying to work across both sites. Can you advise the best course of action to make sure no poor performance issues?

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 5, 2023 at 12:35

    Hello, Whiteski,

    Thank you for contacting us and for using XStore.

    Please read this article – https://www.8theme.com/documentation/xstore/woocommerce/enabling-user-registration-on-website/

    Kind Regards,
    8theme team

    Avatar: Whiteski
    Whiteski
    Participant
    September 5, 2023 at 12:45

    Im talking about my xstore license across x3 websites. This appears to be about user registration

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 5, 2023 at 15:07

    Hello, Whiteski,

    We apologize for the inconvenience caused. It appears that we have mistakenly sent you an incorrect article. Please find attached the correct version – https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/

    Kind Regards,
    8theme team

    Avatar: Whiteski
    Whiteski
    Participant
    September 5, 2023 at 15:16

    Thank you.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 5, 2023 at 15:25

    Hello, Whiteski,

    Our system detects it as two different projects. From a business perspective, you own two companies; one is legally based in the UK, and the other is legally based in the Netherlands.

    Kind Regards,
    8theme team

    Avatar: Whiteski
    Whiteski
    Participant
    September 5, 2023 at 15:42

    Do I need to buy another license?

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 5, 2023 at 15:57

    Hello, Whiteski,

    Yes, it is correct.

    Kind Regards,
    8theme team

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