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Loading problem quick view product in shop

This topic has 6 replies, 3 voices, and was last updated 1 years, 1 months ago ago by Rose Tyler

Stefano Valso

Participant

September 7, 2023 at 08:51

I have a problem viewing the shop, in the product list, if I click on “quick view” it opens the right column but the images load indefinitely, there are no plugin updates, what can it be? Thank you

#366837 Copied Theme version: 9.1.13

5 Answers

Tony Rodriguez

Support staff

September 7, 2023 at 09:02

Hello, @Stefano Valso,

Thank you for choosing XStore as your WooCommerce WordPress theme.

We have identified that the pre-load style you are experiencing originates from the Woo-Variation-Gallery plugin. We kindly request you to deactivate this plugin on your website and verify the changes.

We trust that this action will rectify the issue you are currently facing.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#366840 Copied

Stefano Valso

Participant

September 7, 2023 at 09:24

Ok thanks, I tried but I need the plugin and if I remove it it creates problems in the individual products.

#366844 Copied
Tony Rodriguez

Support staff

September 7, 2023 at 11:53
Hello, @Stefano Valso,

Thank you for your response.

Please contact support of the plugin to get help, or try to use the next custom CSS code:

Please copy and paste the following CSS code in XStore > Theme Options > Theme Custom CSS > Global CSS.
```
.et-off-canvas .woo-variation-gallery-wrapper.loading-gallery:after {
    display: none;
}
.et-off-canvas .woo-variation-gallery-wrapper.loading-gallery .woo-variation-gallery-container.preload-style-blur {
    filter: none;
    opacity: 1;
}
```
We hope this Helps.

Best Regards,
8Theme’s Team.
#366867 Copied
Stefano Valso

Participant

September 7, 2023 at 15:30

Oh nice! Thanks!

#366901 Copied

Rose Tyler

Support staff

September 7, 2023 at 16:19

Hello, @Stefano Valso,

We appreciate your recent contact with us and your use of our theme and support services. Your feedback is invaluable to us and we are delighted to hear of your satisfaction with our product and services.

We would like to kindly request your consideration in leaving a 5-star rating for our theme, as well as our customer and technical support services. You can do this by visiting http://themeforest.net/downloads. Your feedback and positive reviews will not only aid us in improving our product but also motivate us to provide superior support in the future. Your support is greatly appreciated and means a great deal to us.

Should you have any further inquiries or concerns, please do not hesitate to contact us at any time. We are always available to assist you.

We thank you once again for choosing our product and services.

Please note, this topic is now closed.

Best Regards,
8Theme’s Team

#366911 Copied
Tagged: fix woocommerce quick view, loading problem quick view, quick product view issues, resolve loading issues woocommerce, shop loading troubleshooting, woocommerce product view solutions, wordpress woocommerce templates
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