Hello,
I recently installed the AMP plugin for a better mobile experience. My issue is that the desktop version is also AMP and I don’t want that. How do I fix it so AMP is on the mobile version only and not on the desktop? Thanks.
This topic has 6 replies, 3 voices, and was last updated 1 years, 5 months ago ago by Tony Rodriguez
Hello,
I recently installed the AMP plugin for a better mobile experience. My issue is that the desktop version is also AMP and I don’t want that. How do I fix it so AMP is on the mobile version only and not on the desktop? Thanks.
Hello, CodedP,
In order to assist you with your inquiry, we request that you provide us with URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.
To do this, please follow these steps:
– Create an account via Dashboard (Users > Add new) with administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
– Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
– Any email address can be used for the new account, it does not have to be your personal email.
Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.
Kind Regards,
8theme team.
Hello,
It’s done
Hello, CodedP,
We appreciate your prompt response.
We’ve disabled the Menu cache, please clear the cache of your browser and check the header now.
Kind Regards,
8theme team.
It’s working great now. Thank you.
Hello, @CodedP,
We would be grateful if you could kindly leave a 5-star rating for our theme and customer and technical support on ThemeForest at http://themeforest.net/downloads. Doing so would help us to provide more updates and dedicated support in the future. Your support would be greatly appreciated.
Thank you for your time. We hope you have a wonderful day.
Please note that for any new issues, you should create a new ticket on the support forum.
This topic is now closed.
Warm regards,
8Theme’s Team.
The issue related to '‘Remove AMP version from desktop. Mobile only please.’' has been successfully resolved, and the topic is now closed for further responses