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Problem with thank you version and builder single product

This topic has 4 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Rose Tyler

Chris0483

Participant

September 13, 2023 at 17:44

Hello

Unfortunately I disable the function “With our option to disable the single product page builder, you can give your customers a straightforward shopping experience without sacrificing functionality.

Enable single product builder” and I don’t know how to enable again ?

I have also a problem with xstore/woocommerce/checkout/thankyou.php version 3.7.0 is obsolete. The kernel version is 8.1.0,

Can tell me to fix that please ?

Best regards

Please, contact administrator
for this information.

#367413 Copied Theme version: 9.1.13 WooCommerce version: 8.1.0

3 Answers

Rose Tyler

Support staff

September 14, 2023 at 07:44

Hello, Chris0483,

Thank you for contacting us and for using XStore.

1/ To enable the Single Product Builder, please click here – https://prnt.sc/7L5os-BSfOD-

2/ We would recommend you to update the theme and Core plugin – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/

Kind Regards,
8theme team

#367440 Copied

Chris0483

Participant

September 14, 2023 at 10:06

Hello Sir

Thanks to your reply. So now I want to add elementor bloc on product but there is an error the content area was not found.
Can you have the solution to fix that please because not found solution.
Best regards
CHris

#367455 Copied

Rose Tyler

Support staff

September 14, 2023 at 10:49

Hello, Chris0483,

Thank you for getting in touch with us.

We’ve added the Tabs element inside the content of Single Product – https://prnt.sc/CPwDSfIKklcf Please try to edit products now.
If you still face a problem, please provide screenshots.

Kind Regards,
8theme team

#367457 Copied
Tagged: builder single product fixes, thank you version issues, woocommerce problem solving, woocommerce product builder solution, woocommerce single product issue, wordpress thank you version, wordpress themes troubleshooting
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