How to translate some phrases after LOGIN for customers

This topic has 9 replies, 2 voices, and was last updated 1 years ago ago by Pites

  • 8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2023 at 10:12

    Hello, Pites,

    Thank you for contacting us and for using XStore.

    1/ Please check the translation of WooCommerce plugin, click the Sync button in Loco Translate https://localise.biz/wordpress/plugin/manual/sync , and try to find and translate this text then.

    2/ Do you know what plugin or code adds “Prove your humanity” text?

    3/ Please check translation of XStore Core plugin.

    4, 5, 6/ Where exactly these texts are untranslated? Could you provide screenshots?

    Use Lightshot screenshot or Gyazo tool to make screenshots and share the links here, or you can use a file-sharing service such as WeTransfer https://wetransfer.com/ to upload ready photos there and provide us with URLs.

    Kind Regards,
    8theme team

    Avatar: Pites
    Pites
    Participant
    September 15, 2023 at 12:10

    Hi,
    1. I try to use Loco Translate but it does not change it.
    2. Yes, plugin name: Advanced Google reCAPTCHA
    3. I did.
    4. Screens are in Login for customer. You can create an account and after login you can find it in:
    ” Prove your humanity” on login site
    “Szczegóły konta” at the bottom
    Maybe it will be easer if you can login to website and check it.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2023 at 12:32

    Hello, Pites,

    We appreciate your prompt response.

    1/ Please check the translation of our theme also. Or provide temporary wp-admin access, so we can help you.

    2/ In this case, please contact support of this 3rd party plugin.

    4/ If you are using an additional plugin for the newsletter, then you need to contact support of that plugin, we can’t be responsible for 3rd party plugins.

    Kind Regards,
    8theme team

    Avatar: Pites
    Pites
    Participant
    September 15, 2023 at 12:40

    I know, I try to contact them, bt it is impossible. Maybe you could check it and have some idea how to translate it ?
    Thank You

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2023 at 13:24

    Hello, Pites,

    We appreciate your prompt response.

    We’ve translated for you strings from our theme and Core plugin.

    Sorry, but we provide support for our products only.

    Kind Regards,
    8theme team

    Avatar: Pites
    Pites
    Participant
    September 15, 2023 at 13:36

    It does not changed, Still in english:
    Subscribe to our newsletter

    Unsubscribe from our newsletter

    Receive Order Updates

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 15, 2023 at 14:08

    Hello, Pites,

    These strings come from Mailchimp for WooCommerce plugin.

    Kind Regards,
    8theme team

    Avatar: Pites
    Pites
    Participant
    September 15, 2023 at 14:11

    Ok, thank you

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