Search Result Page Shows Blog Results - by Liva

This topic has 7 replies, 3 voices, and was last updated 1 years, 3 months ago ago by Liva

  • Avatar: Liva
    Liva
    Participant
    September 17, 2023 at 21:07

    Hi,

    When I search for products using search bar, the search result page appears as the blog page and it shows blog pages, main page, and the products as the result (https://prnt.sc/DC6fv1iR-j0S). However, I specifically chose it to show products only on the results page (https://prnt.sc/B81AyAkpUqLU). The weird point is that, when I log in with an admin account, it works flawless and shows only the related products. When I log in with a customer account or search without logging in, it shows the undesired results.

    What is the reason for this problem? I am looking forward to hearing from you soon.

    Have a nice day!

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 18, 2023 at 09:03

    Hello, @Liva,

    Thank you for contacting us and for using XStore.

    1) We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

    If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

    Please note that you should take a complete backup of your site before proceeding.

    2) We kindly request you to activate the Parent theme once and check again. Please inform us about the outcome.

    Best Regards,
    8Theme’s Team

    Avatar: Liva
    Liva
    Participant
    September 18, 2023 at 10:47

    Hi,

    I tried to deactivate plugins one by one and realized that Yoast SEO is causing the problem. Do you know a way about how to solve it?

    Also, on the search result page, “X products found” text is supposed to be Turkish. I translated the string with Loco but I don’t see the translated version. How can we fix it? https://prnt.sc/Hvrn_fD8ZMWs

    Thank you so much for your assistance! Have a good day!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 18, 2023 at 12:29

    Hello, @Liva,

    We appreciate your prompt response.

    1/ We would recommend you contact support of Yoast SEO plugin first.

    2/ Please provide FTP access.
    To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

    Best Regards,
    8Theme’s Team

    Avatar: Liva
    Liva
    Participant
    September 18, 2023 at 21:04

    Hi,

    1) I have posted a query on support forum about the Yoast SEO issue.

    2) Apparently, I had missed one of the strings. I found that and solved the problem.

    3) I have a new problem about the search result page. The “no result” page is aligned to left. Is it possible to aling the content to center? https://prnt.sc/ko1IcyyQlnRJ

    Thank you and have a great day!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 19, 2023 at 10:28

    Hello, @Liva,

    Please add the next code in Theme Options > Theme custom CSS:

    .empty-category-block {
        width: 100%;
    }

    Best Regards,
    8Theme’s Team

    Avatar: Liva
    Liva
    Participant
    September 19, 2023 at 18:00

    It worked very well. Thank you so much!

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