There is no newsletter widget on mobile header

This topic has 7 replies, 3 voices, and was last updated 1 years, 2 months ago ago by Tony Rodriguez

  • Avatar: Liva
    Liva
    Participant
    September 21, 2023 at 20:35

    Hi,

    I added the newsletter to main header successfully. However, newsletter widget is not visible on mobile header builder. What is the reason for this? If it is not possible to enable newsletter on mobile, what are the alternatives for that?

    Thanks in advance for your assistance.

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 22, 2023 at 06:08

    Hello, Liva,

    Thank you for contacting us and for using XStore.

    Please check this topic – https://www.8theme.com/topic/how-come-newsletter-block-is-missing-from-mobile-nav-header-builder/

    Kind Regards,
    8theme team

    Avatar: Liva
    Liva
    Participant
    September 22, 2023 at 08:52

    Hi,

    Thanks for the suggestion. I applied it but I need to adjust the size for mobile. Currently, it looks like this: https://prnt.sc/G6kntZ7z_JF0

    Is it possible to make it responsive so that the image ratio and content will be protected?

    Thanks in advance. Have a good day.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 22, 2023 at 09:11

    Hello, Liva,

    We appreciate your prompt response.

    Please add the next code in Theme Options > Theme custom CSS > Global:

    @media only screen and (max-width: 768px) {
        .header-newsletter-popup .et-popup {
            left: 0;
            right: 0;
            transform: translateY(-50%);
        }
    }

    Kind Regards,
    8theme team

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 22, 2023 at 09:29

    Hello, @Liva,

    We appreciate your prompt response.

    We are pleased to inform you that the issue you reported has been successfully resolved. We kindly request you revisit your site after clearing the cache to confirm the resolution.

    For your information, we have implemented a CSS code under the following path: XStore > Theme Options > Theme Custom CSS > Global CSS. This action has effectively addressed your concern.

    Please refer to the attached screenshot for your reference.

    https://postimg.cc/8jdp6L3g

    On desktop: https://ibb.co/d7zxkBS

    On mobile: https://postimg.cc/yDQH0K0X

    Best Regards,
    8Theme’s Team.

    Avatar: Liva
    Liva
    Participant
    September 22, 2023 at 17:55

    Hello guys,

    Thanks for your support. I applied the latter CSS code and it works perfect.

    Have a good day!

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    September 23, 2023 at 05:22

    Hello, @Liva,

    Thank you so much for your kind words and feedback! We are delighted to hear that the CSS code we provided is working perfectly for you.

    If you have any more questions or need further assistance in the future, please don’t hesitate to reach out.

    Wishing you a fantastic day ahead!

    This topic is now closed.

    Best Regards,
    8Theme’s Team.

  • Viewing 7 results - 1 through 7 (of 7 total)

The issue related to '‘There is no newsletter widget on mobile header’' has been successfully resolved, and the topic is now closed for further responses

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